Customer reviews from sony.com
Sony - Wi-Fi Ready Blu-ray Player
Average customer rating
2.8 out of 5
2.8
(34 Reviews)
Open Ratings Snapshot
Rating breakdown 34 reviews
5 Stars
6
4 Stars
9
3 Stars
2
2 Stars
7
1 Star
10
39%of customers recommend this product. 
(
13 out of 33
)
Best Buy Privacy Policy
Customer Reviews for Sony - Wi-Fi Ready Blu-ray Player
Customer Rating
1 out of 5
1
Very Disappointed
on January 29, 2012
Posted by: MrCanoehead
I like my player. I have found one big glitch. " No HDCP compatibility". I ordered a movie on the Qriocity which is owned by Sony and cannot play it because my device is not HDCP compatible. The HDTV I bought 6 years ago is HDCP compatible, why would this new player not be? Sony you need run a script on your site to detect this problem before you take my money. Hoping to get a refund.
What's great about it: Great picture and fast playback
What's not so great: Not HDCP compatible
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Warning: Does not support CinemaNow
on June 13, 2011
Posted by: CrankyPants
Warning: I purchased this player to watch movies using Best Buy's CinemaNow streaming service. Although the service is listed as being supported on the player's box, when I tried to use CinemaNow I received a message that the service was "coming soon". Sony customer support then told me CinemaNow is not supported on ANY of their 2011 Blu-Ray players and could not say when the service would be available.
Do not buy this player, or any other new Sony CD players if you intend to watch movies on CinemaNow.
What's not so great: False Advertising!
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Dont buy
on March 27, 2011
Posted by: billyboy1
Netflix unable to browse. Waste of time and money. Will look to other manufactures for my electronic needs.
What's great about it: none
What's not so great: Not like a sony product shou;ld be
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Will not be buying this unit!
on January 11, 2011
Posted by: lionartist
I have a Sony surround sound, a regular Sony DVD player. I just got a newLED tv and a Blue-Ray player by a competitor as a gift. I really wanted a Sony BR Player to be 100%. That was until I started reading the Specs. You need to buy a separate Sony proprietary WI-FI adapter for $80 more. The gift BR came with the WI-FI built into it and it cost less then the Sony player.
What's great about it: None
What's not so great: You do not get your moneys worth!
No, I would not recommend this to a friend.
Response from sony.comBy GinaBlog EditorJanuary 20, 2011
Hey lionartist - thanks for sharing this feedback and appriciate you cruising by to check out the player pre-sale. I'm super curiouls to get folk's thoughts as this starts arriving on doorsteps. Thanks again!
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Bum Deal
on February 23, 2011
Posted by: PleaseListen
I bought this as an upgrade my Insignia and to match all of my other Sony products... Turns out it's not much of an upgrade.
Netflix interface is an old tired version that even the cheap Insignia knows is unacceptable. NO search NO recently watched... nothing. Just your instant queue. And no, 'go to my computer' is not a solution to this problem when items at almost half the price aren't trying to tell me go to my computer to update my queue. Sony support line and forum can supply no ETA on these features. Posts from MONTHS ago on this issue are not addressed by moderators. A phone call with customer support will tell you to wait.
FACEBOOK on this BD player!! just kidding this icon takes you to VUDU.
Totally disappointed. I expected more from Sony. Returning this before it's too late for the Samsung BD-C5500 (less $$) which has actual features.
What's great about it: Lots of apps and stuff included!!
What's not so great: they don't necessarily work.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
Not up to the Sony Name
on May 16, 2011
Posted by: MtHedo
I also had the Netflix issue as noted by someone else but Netflix has made a change on their end and I'm now able to search and review movies. I'm disappointed I cannot watch movies I have on 2 seperate media servers (both Windows and non Windows). I cannot stream either FLI or MPEG4.
With such a winner like the PS3 you would think their DVD product line would be as robust. Had I known before I purchased this product what I know now I would have purchased something else.
What's great about it: Price
What's not so great: Accessing standard media players doesn't work
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
Disappointed
on March 30, 2011
Posted by: MalelinCA
I think this will have to be returned. I bought this primarily to stream Netflix. The only titles that I can find to view are the ones in my Instant Queue. There are no details of the titles shown and no way to show details. Awful. If this is Sony innovation and quality I am not a Sony fan.
What's great about it: Easy to set up, fairly easy to navigate
What's not so great: Awful functionality of web apps, no on screen keyboard (only phone keypad)
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
No HD through component video
on December 17, 2011
Posted by: rbkay78
I specifically bought this BD player for the component out as I have an older TV that does not have HDMI. After an hour chatting with customer support, they let me know that you CANNOT get an HD signal out of the component out video. What is the point of even having the jacks on there?! No where is this mentioned on the packaging or in the documentation.
What's great about it: Good selection of apps
What's not so great: NO HD VIDEO FROM COMPONENT OUT!!!
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
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