Customer reviews from geappliances.com
GE - Caf 23.1 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Average customer rating
4.1
(374 Reviews)
Rating breakdown 374 reviews
5 Stars
214
4 Stars
74
3 Stars
37
2 Stars
19
1 Star
30
81%of customers recommend this product.
(
289 out of
358)
Customer Reviews for GE - Caf 23.1 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Customer Rating
5
Really like the features and the space it provides
on September 16, 2020
Posted by: LABaize
from Louisville, KY
We really like this refrigerator. Lots of space and it has been very easy getting the replacement filters.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Love how it looks but not dependable
on June 1, 2021
Posted by: Unhappy10016
from NYC
Beautiful refrigerator with a lot of cool features. But has needed repairs 3 times so far. First breakdown was right after warranty expired. Won’t be buying GE again.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Geoff@GEA, GE Appliances, June 2, 2021
Hello. We are happy for your feedback of your refrigerator. We apologize deeply for your refrigerator experience. Also, we hope that you will consider purchasing GE Appliances in the future and allow us the opportunity to regain your faith in our products. This was not the type of experience we had hoped you would have. Stay well. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Wouldn’t Recommend
on June 19, 2021
Posted by: Johugs
from Latham, NY
We purchased this product in 2014 and have had nothing but problems with it. There is ice build up in the crispers, we had to replace the fan, the door gasket on one side wasn’t closing, and the outside monitor just had to be replaced. We are now looking for a new refrigerator in less than 7 years. Very disappointed.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, June 21, 2021
Hello, thank you for your review. We are very sorry that your refrigerator has had to have multiple service appointments during its lifespan. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
GE French Door with freezer drawer
on June 17, 2023
Posted by: Dan22233
from Roanoke, Virginia
We have enjoyed the refrigerator for several years however having problem with freezer I spilled up
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Café = superb 👌
on October 6, 2023
Posted by: Haungs19
from Philadelphia, PA
I love our refrigerator, the ge cafe line is superb!! We love the hot water feature. It makes life so much easier for our family. The quality of the filters and the oder eliminator are wonderful. So happy with this purchase. I'll never buy another brand!!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Would not purchase
on February 5, 2024
Posted by: Disappointed appliance
from New Jersey
Water under draws and buttons broke on ice machine
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, February 13, 2024
We are so sorry to hear that the control panel switch broke. To resolve this issue, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com