Customer reviews from frigidaire.com
Frigidaire - Gallery 27.7 Cu. Ft. French Door Refrigerator - Stainless steel
Average customer rating
4.1
(219 Reviews)
Rating breakdown 219 reviews
5 Stars
116
4 Stars
57
3 Stars
15
2 Stars
17
1 Star
14
82%of customers recommend this product.
(
169 out of
206)
Customer Reviews for Frigidaire - Gallery 27.7 Cu. Ft. French Door Refrigerator - Stainless steel
Customer Rating
5
Plenty of room for a growing family
on March 15, 2016
Posted by: Lizzo
from Boston MA
We bought this with the expectation of needing more room in the fridge for a growing family. The fridge is quiet - but does feature an alarm if you leave a door open. Very useful for children that don't quite shut the door all the way.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Too noisy
on October 3, 2016
Posted by: Cathy13805
from Sun City, AZ, United States
Have had this fridge a month a & had repairman here about how noisy it was. He said that's the way it sounds..... really? And it seems to run constantly. It is driving me crazy! With all the open floor plans in homes today you can't make a whisper quiet fridge? Must I spend $10,000 for a Sub Zero? Bought it because it is smudge free but beware the handles aren't.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Melinda , Online Outreach Rep, October 9, 2016
Hi Cathy, thank you for submitting your recent review. I was unsuccessful at locating your product registration. I would like to discuss your account further. You should receive an e-mail requesting additional information via SocialCare@Frigidaire.com - Sincerely, Melinda
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great runner
on January 25, 2017
Posted by: Gsaultz
from Columbus, Ohio, United States
[This review was collected as part of a promotion.] I bought this around Christmas time and it's great! Quiet running, works great.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Ice cube maker is worthless
on February 20, 2017
Posted by: Bob913
from East Moline, IL, United States
I have owed this refrigerator since August 11, 2016 and have placed two service calls to fix the ice maker. The last time the service man was here, Frigidaire said it was a design problem. Today I have the same problem and I am done trying to fix this. All they want to do is sell me an extended warranty. The design of the French doors also have been causing problems with not closing all of the way. The smudge free feature also does not work.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, March 3, 2017
I hate to hear about your icemaker experience, Bob913. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. We would like to review your account and see what assistance might be available. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love the convenience of it.
on March 15, 2017
Posted by: PamO
from Hallowell, ME, United States
[This review was collected as part of a promotion.] The ice maker is great, and I love how spacious the refrigerator is!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Ice maker didn't work=replaced after 2 days
on April 20, 2017
Posted by: nansea
from The Villages, FL, United States
[This review was collected as part of a promotion.] Ice maker didn't work=replaced after 2 days, very disappointing for the price paid,
Repairman said it was a common problem
Repairman said it was a common problem
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, April 26, 2017
Hey nansea! I appreciate you sharing your icemaker experience with us. After reviewing your account, I see that you’re working with one of our Correspondence Specialists to resolve your concerns. Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
2
Looks Nice, Cools Well, But Wow What A Loud Fan!
on April 20, 2017
Posted by: Tony2560
from Lake Jackson, TX, United States
[This review was collected as part of a promotion.] The was delivered early February 2017 (manufacture date April 2016) and by early April it was getting loud, like the fan that forces cold air down into the freezer was accumulating ice and rubbing. I am getting a technician to come look at it but they suggested I take everything out and defrost it (after 2 months!). Other than the noise it looks great and cools well, no other complaints other than the noise.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, April 26, 2017
Yikes, Tony2560! I hate to hear that you are having issues with your new refrigerator. Please review page 30 of the following manual to compare the noise you are hearing to those that are considered normal.
ftp://ftp.electrolux-na.com/ProdInfo_PDF/Anderson/A05947001en.pdf
If it is not listed, I will be happy to assist you with scheduling that appointment. You can contact me by email at socialcare@frigidaire.com. Please put "Attention Brandi" in the subject field. Best Wishes, Brandi
ftp://ftp.electrolux-na.com/ProdInfo_PDF/Anderson/A05947001en.pdf
If it is not listed, I will be happy to assist you with scheduling that appointment. You can contact me by email at socialcare@frigidaire.com. Please put "Attention Brandi" in the subject field. Best Wishes, Brandi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Pleasef
on May 17, 2017
Posted by: BobbyJ609
from Summerville, SC, United States
[This review was collected as part of a promotion.] We purchased this refrigerator just over a month ago. It is the exact model we left in our last house. We were so pleased we stayed with a proven commodity. Dollar for dollar a great buy.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com