Customer reviews from frigidaire.com
Frigidaire - Gallery 27.7 Cu. Ft. French Door Refrigerator - Stainless steel
Average customer rating
4.1
(219 Reviews)
Rating breakdown 219 reviews
5 Stars
116
4 Stars
57
3 Stars
15
2 Stars
17
1 Star
14
82%of customers recommend this product.
(
169 out of
206)
Customer Reviews for Frigidaire - Gallery 27.7 Cu. Ft. French Door Refrigerator - Stainless steel
Customer Rating
1
two bad frigidadire
on September 18, 2016
Posted by: xwefiu4
we have had two in two months and both have gone bad. The place we bought the Frigidaire from has been so good when the first one would not cool they came and looked at it and he felt so bad he brought us a new one, instead of going through your stupid lets repair a brand new Frigidaire. Them the new one did the same thing in 30 days, so now the dealer has two to fix. If you were a good old american company you would give the dealer two new refrigerators. so he does not have to go through two repairs. W will not ever buy a Frigidaire again. Thanks for the headaches.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
not reliable
on September 25, 2013
Posted by: rob
First unit needed to be replaced by the store after three days. The freezer icemaker stopped making ice.
The second unit started to brake down after 7 months. It has been repaired twice and STILL the unit is NOT FIXED.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
3
noisy
on July 17, 2014
Posted by: maria
Fridge is very nice but very noisy sounds like a motor boat going through my kitchen
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far, so good...
on May 23, 2015
Posted by: Frostys
from Tinley Park, IL, United States
This may sound weird, but what I really love is the way the lights in refrigerated section brighten gradually when you open the doors. Don't know why I think that's so cool, but it is. (Cool, get it?) This is a spacious fridge, with lots of storage on the doors, and I have no complaints. Okay, well, maybe one: The freezer handle tends to loosen about once a week, and we're not hard-pulling people. The good thing is that our installers suggested I keep the provided Allen wrench nearby to retighten as needed. And I do. I just didn't expect to have to do it so often. I've rated this fridge four stars because we like it a lot, but we've only had it for a couple of months. Ask me again in a year and THAT will be a more accurate rating.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Doesn't keep food cold
on June 25, 2015
Posted by: Suemary
from Franklin wi
It doesn't keep food cold. My refrigerator thermometer reads non food temperature. I have it set at 32 degrees and still not cold. I have the freezer set at -3 degrees and still not cold enough. I must say it sure has a lot of room in lt.
I would recommend this to a friend!
Response from frigidaire.comBy Theresa, Online Outreach Specialist, June 29, 2015
Hello Suemary! Thank you for your time and recent business with us! We appreciate the important quality and design feedback you have provided us. We recommend having your refrigerator temperature settings at 37ºF for refrigerator and 0ºF for your freezer section. Please allow your refrigerator 24 hours to stabilize from the time you make any adjustments. If you have any remaining questions or concerns, please contact us directly. Kind Regards
Written by a customer while visiting frigidaire.com
Customer Rating
2
Poor choice
on September 17, 2015
Posted by: Shawnc
I bought this bc I got a good deal, but it's brand new and I'm already needing it serviced. The freezer door doesn't shut properly so there is tremendous frost build up. The French doors don't line up correctly so there's always condensation. Plus 2 friends told they have the same fridge and the control panel and the ice maker broke for them. So if you're going to buy this, I'd recommend buying the extended warranty. I'm very disappointed. The slide under shelf isn't that useful bc the brackets still stick out.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, October 2, 2015
Hello Shawnc. We regret to hear you are experiencing some concern with your new refrigerator. If you need any assistance with scheduling service please do call us directly. We are confident that the authorized service providers will have your refrigerator back to proper working order soon. We again apologize for the inconvenience. Kindest Regards -
Written by a customer while visiting frigidaire.com
Customer Rating
2
Loud noises - no solutions
on September 21, 2015
Posted by: Disappointed3
After 3 months of listening to a high pitched ringing sound, a repair person jimmy-rigged a solution, but now, after 8 months, it makes all sorts of sounds - apparently normal and acceptable. If you want a quiet fridge, don't buy this one. We warn anyone who sleeps over that they will hear strange noises coming from the kitchen. The joke in our house is...don't worry, it's just the fridge.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, October 7, 2015
Greetings, Disappointed3! Thank you for feedback on our Frigidaire Gallery French Door Refrigerator. With your new high-efficiency refrigerator it may make unfamiliar sounds. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. Modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. If the noise becomes louder, please contact us directly. Thank you again, for your time and comments. –Kindly
Written by a customer while visiting frigidaire.com
Customer Rating
1
Possible mistake
on November 12, 2015
Posted by: RJ13
Ice maker needed a service call after delivery and still took 7 days to fill the the ice container- at this rate it won't make ice as fast as we need it
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, December 4, 2015
Hiya, RJ13! Thank you for your feedback on our Frigidaire Gallery French Door Refrigerator. I appreciate your comments and purchasing our appliances. I am optimistic our authorized service providers will be able to get your ice maker back to optimal performance. Please reconnect us with any other questions or concerns. Thanks again, for being part of the Frigidaire Brand family! –Regards, Derrick
Written by a customer while visiting frigidaire.com