Customer reviews from microsoft.com
AT&T GoPhone - Nokia Lumia 520 4G No-Contract Cell Phone - Black
Average customer rating
3.9 out of 5
3.9
(202 Reviews)
Open Ratings Snapshot
Rating breakdown 202 reviews
5 Stars
89
4 Stars
60
3 Stars
15
2 Stars
11
1 Star
27
78%of customers recommend this product. 
(
157 out of 202
)
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Customer Reviews for AT&T GoPhone - Nokia Lumia 520 4G No-Contract Cell Phone - Black
Customer Rating
5 out of 5
5
Smaller version of 920.
on May 8, 2015
Posted by: NeighborhoodSprite
from California
Bought this phone without sim card to use as a micro-tablet. Does everything my 920 phone does, though a little more slowly. Runs off Wi-Fi. Has expandable memory and, of course, cloud storage. Will call 911 in a pinch. Holds music and documents. Great backup phone.
Pros: special project
I would recommend this to a friend!
Written by a customer while visiting microsoft.com
Customer Rating
4 out of 5
4
It's great but...
on April 9, 2015
Posted by: Anonymous
from Jamaica
The Lumia 520 is great for business, school and even personal use. It has a great camera, easy interface, a sleek look that goes with anything and is fairly easy to use. The only downfalls are the limited apps and the battery. Most apps that your looking for that would be free on android, have to be paid for on windows or arent available at all. And the battery life is disappointing. Just to leave on over night I lose 10% from the battery, which is ALOT! Otherwise its pretty efficient (y)
Pros: Personal, school
I would recommend this to a friend!
Written by a customer while visiting microsoft.com
Customer Rating
5 out of 5
5
AWESOME PHONE, LOVE THIS PHONE!!
on March 1, 2014
Posted by: Ann56
from Bastrop, TX 78602, USA
After trying out my husband's Nokia 520, I was "wowed" with what it can do and how easy it was to use. For a no contract (GoPhone) phone, it takes beautiful pictures and it's a windows phone as well. That being said, I retired my samsung phone and I am now an owner and fan of the 520.
I would recommend the Nokia 520 to all my family and friends.
Pros: Personal
I would recommend this to a friend!
Written by a customer while visiting microsoft.com
Customer Rating
5 out of 5
5
Cheap, smooth experience and long battery life
on July 16, 2015
Posted by: barelydedicated
from Salt Lake City, UT, USA
It performs great! I've owned a Lumia 920, HTC 8x, Lumia 822, and a few older WP7 devices. This, just like any other Windows Phone, feels smooth and fluid throughout. Sometimes when a larger operation (filtering a photo, opening a big app) takes place, you will notice a "Resuming..." screen for a split second. Otherwise, it's every bit as smooth as any other Windows Phone. You can't really say that about an Android device at this price point.
Pros
1) Price! This phone can be used as a daily driver, backup phone, "I dropped my other phone in the toilet and I'm not due for an upgrade" phone, or even just a device you use with WiFi only.
2) The software library for Windows Phone is getting there. It still doesn't have Instagram, but it has everything else you could really want.
3) Comcast Xfinity remote lets me control my TV/DVR with this thing. It's like I got an amazing touch screen smart remote for free.
4) First-party Xbox apps. Xbox Smartglass lets you use this as a makeshift Xbox 360 controller. Xbox Live lets you keep track of anything like achievements, recently played, your avatar, etc.
5) MixRadio lets you stream lots of music. FOR FREE!
6) Nokia HERE (Maps, Drive) are awesome! You can download GPS maps for offline use. Use it in the car for turn-by-turn directions, or use it while you're out and about for mapping. If this was the only feature this device had, it would be worth the money!
7) You can swap the cover! If you get tired of the plain black color on this device, you can easily buy a colored variant from Nokia and just swap it out. The yellow one looks amazing!
Cons
1) There's no Front Facing Camera, so video calls are out.
2) It only has 512MB of RAM, which limits some apps. I've noticed very few that haven't been able to install, and none of them are deal-breakers.
3) The camera is 5MP, has no flash, and rather poor. But - it's still comparable or better than any Android device I've tested at this price point.
4) The display isn't the best, but what can you expect for the price? It's crisp and readable at WVGA resolution, and the nature of Windows Phone really makes up for any other shortcomings the display may have. The colors are pretty good, considering it's an IPS panel.
Pros: Personal
I would recommend this to a friend!
Written by a customer while visiting microsoft.com
Customer Rating
5 out of 5
5
great phone
on June 19, 2015
Posted by: Bobbie28
from Miami Oklahoma
I would recommend this phone
Pros: Personal
I would recommend this to a friend!
Written by a customer while visiting microsoft.com
Customer Rating
1 out of 5
1
Not Expected Quality...Would Not Buy Again
on July 28, 2015
Posted by: Shane1990
from Boston
How this phone got good reviews is beyond me. I've had nothing but issues with it. The microphones broke, the battery life is a joke, the power button stopped working, and now the volume buttons have stopped working. And I've owned it less than a year.
Frankly, this is a terrible phone. It's just not reliable enough to use for business OR personal reasons.
Pros: Personal, Business
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
1 out of 5
1
Too many problems , not a solid phone.
on May 30, 2015
Posted by: Bmxer27
from Schaumburg, IL, USA
I've encountered many problems with the battery life and headphone jack.
Pros: Personal
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
4 out of 5
4
a much better phone than the price would have you think
on June 18, 2015
Posted by: Whitestar393
from Tallahassee, FL, USA
It's a good, solid phone that's fun to use. I wish it had a full sensor package, but that's just me. It's been a long time since I enjoyed a phone this much.
Pros: Personal
I would recommend this to a friend!
Written by a customer while visiting microsoft.com
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