Customer reviews from microsoft.com
AT&T GoPhone - Nokia Lumia 520 4G No-Contract Cell Phone - Black
Average customer rating
3.9 out of 5
3.9
(202 Reviews)
Open Ratings Snapshot
Rating breakdown 202 reviews
5 Stars
89
4 Stars
60
3 Stars
15
2 Stars
11
1 Star
27
78%of customers recommend this product. 
(
157 out of 202
)
Best Buy Privacy Policy
Customer Reviews for AT&T GoPhone - Nokia Lumia 520 4G No-Contract Cell Phone - Black
Customer Rating
2 out of 5
2
the app store in this has no good apps n is very small
on July 12, 2014
Posted by: Daniel22
This phone is wack I regret getting this phone waste of money I should have got a Samsung or Android. Lame phone if your thinking about getting this phone don't.
Pros: Personal
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
2 out of 5
2
Nothing great at all
on June 26, 2014
Posted by: emnemnem
from San Diego, CA, USA
This is not a good smartphone. It lags, has terrible app choices (well, Windows is terrible), maps are never updated (useless) and is just pretty bad in general. Save a bit more of your money and actually get something worth it.
Pros: Personal
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
3 out of 5
3
Don't buy an international version of this phone
on April 8, 2014
Posted by: chris78
from Utah, USA
I received this phone as a gift, so I'm ok with the fact that it's from another country and cannot connect to 3G or 4G network due to the lack of the proper band-with, only the snail-paced Edge, which makes the internet almost useless unless your near a Wi-Fi spot or you just want to check your e-mail. I know a few things about smart phones and even windows phones, so if you buy one of these made for the U.S., then you really can't find a better phone for the price. I love everything about it. I noticed that most of the complaints about this phone i.e.: "screen too sensitive", "can't properly use music", etc..., are user problems. Yes, they are problems, but all that you have to do is call tech. support if you can't figure out how to adjust a simple setting such as the setting that decreases the sensitivity of your screen. Enough said.
Pros: Personal, Business
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
1 out of 5
1
Very delicate
on July 22, 2014
Posted by: phanisri1987
from North Carolina, USA
i am using nokia smart phone for the first time and it is very delicate. it fell down on the floor once and screen got broken, and volume control(increase) know is broken from inside. so my mobile will always be in silent mode. i am unable to make it ring through the screen.
Pros: Personal
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
2 out of 5
2
3 problems detected
on September 27, 2014
Posted by: reader46
from czech
I do not have access to my files. All apps like tube pro or file downloader store dowmloaded files in their hidden stores. I cannot copy and access these files. If I remove an app, it delete all downloaded files. All these apps have separate players...
There are a lot of problems with Mikrosoft account. Every month I must restore phone to factory settings because of problems with microsoft account due to I hate windows.
The right button for bing is not neccessary and have many accidental launches. I see a movie and suddenly appears bing search. For this reason I use google only and I hate bing.
Pros: Personal
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
1 out of 5
1
total waste of money
on October 24, 2014
Posted by: Stone96
from Jackson, MS, USA
The phone glitches and shuts off after 2 weeks
Pros: Personal
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
1 out of 5
1
no cortana
on October 24, 2014
Posted by: leann416
from redding cal
Its not that great of a phone.has no cortana.and can't play any Facebook games
Pros: Personal
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
1 out of 5
1
don't waist your money
on October 24, 2014
Posted by: mrsmalucelli
from san antonio, TX
Worst phone I've ever had Cortana I the only good thing about this phone there app store is horrible it loves to do its own thing all the time. I hate this phone and will never use a windows phone again or buy one
Pros: Personal
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
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