Customer reviews from elgato.com
Elgato - USB Video Capture Device - Multicolor
Average customer rating
3.1
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
8
4 Stars
6
3 Stars
2
2 Stars
2
1 Star
9
54%of customers recommend this product.
(
13 out of
24)
Customer Reviews for Elgato - USB Video Capture Device - Multicolor
Customer Rating
4
Amazing...when it works
on November 21, 2023
Posted by: MikeF
Gender:Male
I have had this capture device for over 10 years now, through both Macs and PCs, and I truly think it's a great product. The problem is recently I can only get it to work once in a while. I'll open up the app and be stuck on a "one moment please..." screen that will not go away. No matter how many times I open or close the app it continues to persist. Randomly, however, it will decide to bless me with capturing capabilities, and when it does it is a fantastic product. I have been using it to rip old home movies and the quality is fantastic. Although I do with they would update the software for it to better implement it into their other software. I have an HD60 as well that is a lot more user friendly and customizable.
Great product... but I wish it would work more often. If I still relied on it for business reasons it would be a 0/10.
Great product... but I wish it would work more often. If I still relied on it for business reasons it would be a 0/10.
Written by a customer while visiting elgato.com
Customer Rating
4
Not sure about the poor reviews.
on May 29, 2025
Posted by: coatroute
This adapter worked great for digitizing our old family VHS collection of 40+ tapes. I'm not sure why all the negative reviews. Just be sure to play back the video after trimming and saving to be sure there aren't any audio-sync issues or anything with the saved file and you are good to go. I have had the app crash on occasion but that is relatively rare considering how many hours of tape I've converted. It is also working well on Apple Silicon.
If you're having issues, be sure everything on your PC/Mac is updated with the latest drivers etc. and you should be good to go.
I would recommend this to a friend!
Written by a customer while visiting elgato.com
Customer Rating
3
Okay but
on July 12, 2025
Posted by: slainbabyyc
I bought this to digitize hi-8 cassettes from my sony handycam. the software is extremely outdated and outputs a very compressed and lackluster video. however, by using obs to screen record the elgato video capture application, i am able to record the preview that displays in the app which is much higher quality. elgato should update the app and allow users to save the video output with no compression.
Written by a customer while visiting elgato.com