Customer reviews from elgato.com
Elgato - USB Video Capture Device - Multicolor
Average customer rating
3
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
8
4 Stars
6
3 Stars
2
2 Stars
3
1 Star
9
52%of customers recommend this product.
(
13 out of
25)
Customer Reviews for Elgato - USB Video Capture Device - Multicolor
Customer Rating
1
keeps crashing, and doesnt record in high res.
on April 13, 2021
Posted by: floppy
horrible !horrible !horrible !horrible !horrible !horrible !
No, I would not recommend this to a friend.
Response from elgato.comBy Elgato, Technical Marketing, April 19, 2021
Hi floppy,
We're sorry to hear about your experience with Video Capture.
Our support team would be happy to help out with any issues you might be experiencing. You can contact them by going to http://e.lga.to/help.
Best regards,
- Elgato
We're sorry to hear about your experience with Video Capture.
Our support team would be happy to help out with any issues you might be experiencing. You can contact them by going to http://e.lga.to/help.
Best regards,
- Elgato
Written by a customer while visiting elgato.com
Customer Rating
5
Fantastic Converter
on November 22, 2022
Posted by: SherronW
Gender:Female
I have tons of VCR tapes and camcorder tapes. This device is amazing. Lets you stop and start recording. Trim, etc. Grest economical option over a vendor conversion service provider. DIY!!
I would recommend this to a friend!
Written by a customer while visiting elgato.com
Customer Rating
2
Having trouble with play back
on June 20, 2023
Posted by: Matt42
Gender:Male
I keep getting a message after I record that says it can't continue
No, I would not recommend this to a friend.
Response from elgato.comBy Elgato, Technical Marketing, September 4, 2023
Hi Matt42,
We're sorry to hear about your experience with Video Capture.
Our support team would be happy to help out. You can contact them by going to http://e.lga.to/help.
Best regards,
- Elgato
We're sorry to hear about your experience with Video Capture.
Our support team would be happy to help out. You can contact them by going to http://e.lga.to/help.
Best regards,
- Elgato
Written by a customer while visiting elgato.com
Customer Rating
4
Amazing...when it works
on November 21, 2023
Posted by: MikeF
Gender:Male
I have had this capture device for over 10 years now, through both Macs and PCs, and I truly think it's a great product. The problem is recently I can only get it to work once in a while. I'll open up the app and be stuck on a "one moment please..." screen that will not go away. No matter how many times I open or close the app it continues to persist. Randomly, however, it will decide to bless me with capturing capabilities, and when it does it is a fantastic product. I have been using it to rip old home movies and the quality is fantastic. Although I do with they would update the software for it to better implement it into their other software. I have an HD60 as well that is a lot more user friendly and customizable.
Great product... but I wish it would work more often. If I still relied on it for business reasons it would be a 0/10.
Great product... but I wish it would work more often. If I still relied on it for business reasons it would be a 0/10.
Written by a customer while visiting elgato.com