Customer reviews from elgato.com
Elgato - USB Video Capture Device - Multicolor
Average customer rating
3.1
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
8
4 Stars
6
3 Stars
2
2 Stars
2
1 Star
9
54%of customers recommend this product.
(
13 out of
24)
Customer Reviews for Elgato - USB Video Capture Device - Multicolor
Customer Rating
5
Does exactly what it says
on September 16, 2020
Posted by: Anonymous
Gender:Male
Just bought one of these last week (Sep 2020) and I have to say it is absolutely BRILLIANT. It is so easy and simple to use. It does what it says and I have shared video footage with my niece, who's Daddy died when she was just 7 months old. Thank you Elgato from the bottom of my (and my Niece's) heart.
I would recommend this to a friend!
Written by a customer while visiting elgato.com
Customer Rating
1
Useless on macOS Big Sur
on November 24, 2020
Posted by: ThePrimate
Gender:Male
Crashes upon startup, if you reopen say 10 times if might work. If you click on the video window it will crash you will lose your recording.
No, I would not recommend this to a friend.
Response from elgato.comBy Elgato, Technical Marketing, November 25, 2020
Hi ThePrimate,
We're sorry to hear about your experience with Video Capture.
We are aware of the issue and have created a beta driver to fix any issues you may be experiencing. Feel free to contact our support team, and they would be happy to help out. You can contact them by going to http://e.lga.to/help.
Best regards,
- Elgato
We're sorry to hear about your experience with Video Capture.
We are aware of the issue and have created a beta driver to fix any issues you may be experiencing. Feel free to contact our support team, and they would be happy to help out. You can contact them by going to http://e.lga.to/help.
Best regards,
- Elgato
Written by a customer while visiting elgato.com
Customer Rating
5
How is this not 5 stars?
on March 29, 2022
Posted by: notoze
Gender:Male
I don’t like to take time to write reviews but this device and software took away all my frustration and wasted time. I tried several different ways to digitize my VHS and DV camera videos. Burn to DVD and copy to hard drive took forever. Connecting Firewire1 to FW2 on an external hard drive which had FW3 that could connect to an older Mac was pricey but worked. But then I used iMovie and Final Cut to import and I would have 100 files as small as 1 sec. for no reason and editing was a nightmare. The Elgato is USB and Super VHS just worked. It would make separate files for each date (I think that’s correct). Nevertheless the breaks were appropriate to changing scenes. It even connects to a thermal imaging monocular and records the video. This review is about 3-4 years overdue.
I would recommend this to a friend!
Written by a customer while visiting elgato.com
Customer Rating
1
Simply atrocious
on November 11, 2022
Posted by: Lenp
Gender:Male
I purchased from a retailer Elgata video capture hardware. The instructions led me to this website so as to download the software. But this site is uninstructive. Most disappointing.
No, I would not recommend this to a friend.
Response from elgato.comBy Elgato, Technical Marketing, November 21, 2022
Hi Lenp,
We're sorry to hear about your experience with Video Capture.
You can download the respective software at https://elgato.com/downloads
Best regards,
- Elgato
We're sorry to hear about your experience with Video Capture.
You can download the respective software at https://elgato.com/downloads
Best regards,
- Elgato
Written by a customer while visiting elgato.com
Customer Rating
5
Easy to use , Not for idiots.
on December 25, 2022
Posted by: RockyRetro
Gender:Male
Ive converted hundreds upon hundreds of vhs,8mm,mini dv tapes & more using this unit. Alot of these reviews are user errors, yes read that correctly people..USER ERROR. The click popn from vhs tapes is easy to fix just disconnect then reconnect usb cable before recording. I have no idea what these reviews are on about & I have 2 elgato converters & use them 24/7 , as with most things in life its usually user error 99.9% of the time.
I would recommend this to a friend!
Written by a customer while visiting elgato.com
Customer Rating
1
keeps crashing, and doesnt record in high res.
on April 13, 2021
Posted by: floppy
horrible !horrible !horrible !horrible !horrible !horrible !
No, I would not recommend this to a friend.
Response from elgato.comBy Elgato, Technical Marketing, April 19, 2021
Hi floppy,
We're sorry to hear about your experience with Video Capture.
Our support team would be happy to help out with any issues you might be experiencing. You can contact them by going to http://e.lga.to/help.
Best regards,
- Elgato
We're sorry to hear about your experience with Video Capture.
Our support team would be happy to help out with any issues you might be experiencing. You can contact them by going to http://e.lga.to/help.
Best regards,
- Elgato
Written by a customer while visiting elgato.com
Customer Rating
5
Fantastic Converter
on November 22, 2022
Posted by: SherronW
Gender:Female
I have tons of VCR tapes and camcorder tapes. This device is amazing. Lets you stop and start recording. Trim, etc. Grest economical option over a vendor conversion service provider. DIY!!
I would recommend this to a friend!
Written by a customer while visiting elgato.com
Customer Rating
2
Having trouble with play back
on June 20, 2023
Posted by: Matt42
Gender:Male
I keep getting a message after I record that says it can't continue
No, I would not recommend this to a friend.
Response from elgato.comBy Elgato, Technical Marketing, September 4, 2023
Hi Matt42,
We're sorry to hear about your experience with Video Capture.
Our support team would be happy to help out. You can contact them by going to http://e.lga.to/help.
Best regards,
- Elgato
We're sorry to hear about your experience with Video Capture.
Our support team would be happy to help out. You can contact them by going to http://e.lga.to/help.
Best regards,
- Elgato
Written by a customer while visiting elgato.com