I purchased this dryer to replace one from another manufacturer that "died" within weeks of the warranty expiration. I am very impressed with the efficiency and huge capacity of this dryer. It perfectly dries a large load of laundry in much less time than the old machine. I appreciate the longer warranty and clearly better construction of the Whirlpool dryer as well. I plan to buy the matching washer soon.
I replaced a Whirlpool Duet Front Loader that was 10 years old and that one worked much better. This dryer doesn't seem to dry the clothes very good. I thought the first load may have been a fluke as it seemed to get better, but it still happens now and again. It's not just on full loads either or because of the material of clothes. My old dryer was so much better and quieter. I have tried the different settings but it doesn't seem to make much difference. Some loads work fine and dry the clothes sufficiently, others still feel damp. Capacity is great but overall just an average dryer.
I bought this dryer a few weeks ago to replace my 2nd Kenmore model in 15 yrs, So far it is working well, I love the steam feature, when i have something that i need refreshed or has wrinkled in the closet it works great, no ironing needed. I bought it to match my Whirlpool Cabrio Platinum Washing Machine.
The dryer top was dented by the installers and so don't know what to do about that? The reason that I replaced my previous dryer; was because it was not drying like it used on a regular timed cycle. I kept having to hit the reset button. The new dryer; I pretty much was doing the same thing. Then, my niece said "why don't you just ignore the Eco meter rating and set it to the most inefficient drying meter mode?" Well.....she is an absolute genius as the clothes dry better when I just ignored the rating button! Still not sold on the dryer as I just tried the ignore Eco Monitor approach yesterday.