Customer reviews from whirlpool.com
Whirlpool - Cabrio Platinum 7.6 Cu. Ft. 11-Cycle Steam Gas Dryer - White
Average customer rating
4.5
(247 Reviews)
Rating breakdown 247 reviews
5 Stars
178
4 Stars
40
3 Stars
16
2 Stars
4
1 Star
9
91%of customers recommend this product.
(
214 out of
235)
Customer Reviews for Whirlpool - Cabrio Platinum 7.6 Cu. Ft. 11-Cycle Steam Gas Dryer - White
Customer Rating
1
Poor performance
on November 23, 2018
Posted by: Plumbob1
from New Jersey
Gender:Male
Have had nothing but problems with this dryer. Just over a year old and does not work well at all. Vent light comes on all the time. I take apart everything and there is no blockage, have air flow and good combustion in gas chamber. Sometimes it works, sometimes it doesn’t. Have the washer too, and same thing. GARBAGE! I am a licensed plumber and cannot believe I bought such a poor product. I will never buy another whirlpool product again. Throwing these hunks of junk to the scrapyard. I think that it is with sensors and cheap parts by manufacturer and don’t have time and not spending money to repair with BOTH being pretty new. It’s obviously junk, look online and you will see same issue from thousands others. Ya lost my business Whirlpool!
No, I would not recommend this to a friend.
Response from whirlpool.comBy wilsoae, social care, November 29, 2018
Hi Plumbob1, we're very sorry to hear about the problems with the Dryer and we can completely understand your frustrations. We'd be glad to review the problem with you. We ask that you email us at Whirlpool_Review@Whirlpool.com with the model and serial number as well as your contact information (address and telephone number) and the Review ID. We also ask that you provide us with a brief description of the problem. Thank you for the review!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great washer
on September 12, 2018
Posted by: Tab00
from Lima, oH
Gender:Male
[This review was collected as part of a promotion.] Very happy, Whorlpool are great products. I will purchase them again.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to Use
on March 1, 2017
Posted by: Anonymous
from Chula Vista, CA
[This review was collected as part of a promotion.] Great product, and my red dryer is gorgeous!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
The Cabrio line is awful
on October 16, 2016
Posted by: Anonymous
from Temecula
We bought the Cabrio washer and dryer as a set 22 months ago. The washer constantly goes off balance when washing towels or 1 set of sheets and the dryer just went out - won't heat. Looks like we will be calling a service repairman again! I wouldn't spend my money on this brand. This is my 5th set in my 40 years of owning a home. Very sad Whirlpool!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Big dryer
on July 21, 2016
Posted by: Anonymous
from Michigan city, IN
[This review was collected as part of a promotion.] I bought this 2 months ago when my old dryer died. It's a good dryer but it takes a long time to dry. The normal setting says 38 minutes, but sometimes I go back downstairs 20 minutes later and it says there's still 32 minutes left. And that's not a huge load. My last dryer was 19 years old and worked a lot faster. They just don't make them like they used to anymore. But, at the end of the day, it gets the job done.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Efficient.
on July 21, 2016
Posted by: Anonymous
from Michigan
[This review was collected as part of a promotion.] Saves energy and has a lot of room.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
My new best friend!
on December 6, 2015
Posted by: Trish P
from Troy, NY
My beautiful red Whirlpool dryer has saved me time and money in only a few short uses. I love the eco monitor, the fact that this machine knows how long it will take to dry my clothes. My old dryer I would tack on an extra 20 minutes, not with this one! I could go on and on, but having a steam feature, yep, that's the best feature for me!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
excellent Dryer
on October 26, 2015
Posted by: Anstz
from Wilmington, Delaware
it does the job good. only compliant is the sensor not working too good. sometime cloth is still damped it stop drying. I always set another 15min drying manually after the first senor drying.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com