Customer reviews from kitchenaid.com
KitchenAid - 24" Tall Tub Built-In Dishwasher - Stainless Steel
Average customer rating
4.3
(530 Reviews)
Rating breakdown 530 reviews
5 Stars
310
4 Stars
138
3 Stars
35
2 Stars
15
1 Star
32
87%of customers recommend this product.
(
445 out of
512)
Customer Reviews for KitchenAid - 24" Tall Tub Built-In Dishwasher - Stainless Steel
Customer Rating
5
This dishwasher is so quiet?don't know it's running!
on May 13, 2013
Posted by: Vickie24
from Essex Junction, VT
Verified Purchase:Yes
The KitchenAid dishwasher the new one replaced served us very well. I can only
hope the new one lasts 27 years!!!
hope the new one lasts 27 years!!!
Pros: easy to use, Innovative, Convenient Features
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Overall, this dishwasher does its job very well.
on May 14, 2013
Posted by: PhyllisJ
from Milwaukee, WI, USA
Verified Purchase:Yes
My new dishwasher is performing very well and , in general, I've very happy with it. I do have a couple of concerns, though. I miss a feature that was on my old Kitchen Aid dishwasher and that was a separate rinse cycle which I did use quite often. This model does not have that feature.
My only other problem is that I inadvertently "bump" the control panel whenever I reach up to get something out of an upper cabinet above the dishwasher. Sometimes, that cancels the entire washing cycle and I have to start over at the beginning. Then, just yesterday, when the dishwasher wasn't in use at all, I must have touched the Control Lock button by mistake. I had a difficult time undoing that mistake when I tried to start the dishwasher the next time! This has become an annoyance because the control panel is super sensitive to a very light touch, and I'm not sure how it can be corrected.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
The dishwasher is unreliable
on October 26, 2015
Posted by: HR
from NJ
Verified Purchase:No
The dishwasher frequently freezes and can only be reset by shutting power off to the dishwasher.
Support for the products is poor at best. Replacement parts (such as the glass rack adapter) are shipped without installation instructions. the kitchen aid part is out of stock but they will sell you the Whirlpool part for $5.00 more.
Support for the products is poor at best. Replacement parts (such as the glass rack adapter) are shipped without installation instructions. the kitchen aid part is out of stock but they will sell you the Whirlpool part for $5.00 more.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Really disappointed
on July 11, 2015
Posted by: rrn
from draper ut
Verified Purchase:No
JUst like all the other reviews said, the top rollers fell apart along with the top rack spacers.
Unit is very finnicky on cleaning and we never know when it's going to clean and when it won't. Can't use any soap other than Cascade or it leaves a nasty film.
The buttons on the face of the unit are very sensitive and if you lean against them while at the kitchen counter the machine turns on.
VERY disappointed with this unit....
Unit is very finnicky on cleaning and we never know when it's going to clean and when it won't. Can't use any soap other than Cascade or it leaves a nasty film.
The buttons on the face of the unit are very sensitive and if you lean against them while at the kitchen counter the machine turns on.
VERY disappointed with this unit....
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
I urge consideration of this dishwasher as your next one
on May 14, 2013
Posted by: java
from Columbus, NE 68601, USA
Verified Purchase:Yes
Cleans well, is quiet and appreciate the flexability of the adjustable racks.
Pros: easy to use, Performance
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: UneasyBuyer1
from St. Louis, MO, USA
Verified Purchase:Yes
I read a lot of reviews online before purchasing this dishwasher. It appears some people will never be happy no matter what, which made it hard to pick through the negative adds. Our old dishwasher should have been replaced years ago and had started depositing a film on our glasses. My wife ran the glassware through the sanitize cycle on this washer and much of the glass came out clear again. The pot scrub cycle worked great too. Although I am still trying to break myself from cleaning the dishes before washing them, the stuff I did leave on has always come clean. Drying is fine unless you want dishes that pool water to dry also, those need to be tilted as much as possible. Rinse aid does make a big difference. When the upper rack is in lower position you can fit a full size plate up top. I have not found the stainless front hard to keep clean. There are 2 things that annoyed me about the washer; 1) The buttons on the front are almost too easy to hit, and start washer just from leaning on counter. 2) The utensil holder had a good concept, but the hinges for the lids to not reach far enough into the rack so the lids (which separate the utensils) would fall out or into the rack. I took it out and use my old rack in its place.
Pros: Convenient Features, Performance, easy to use
Cons: utensil rack poor design
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Maggiecascade
from Arizona
Verified Purchase:Yes
I really do love it! Sooooo quiet compared to my last dishwasher . Plus everything is CLEAN!
Pros: Performance, easy to use
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
A good product, but not necessarily as good as I hoped
on June 24, 2013
Posted by: Tex123
from Dallas, TX
Verified Purchase:Yes
One of the features that sold me on this particular model was the adjustable top shelf , which allows you to wash tall wine glasses. Unfortunately, when it is adjusted for these glasses plates will not fit on the bottom shelf. I also have some trouble keeping the adjustable top racks properly aligned. The machine if very quiet. I haven't really used the power scrubbing features yet.
Pros: easy to use, Performance
Cons: adjustable features don't work as advertised
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com