Customer reviews from whirlpool.com
Whirlpool - Cabrio 3.6 Cu. Ft. 9-Cycle High-Efficiency Top-Loading Washer - White
Average customer rating
4
(837 Reviews)
Rating breakdown 837 reviews
5 Stars
426
4 Stars
200
3 Stars
64
2 Stars
52
1 Star
95
77%of customers recommend this product.
(
638 out of
828)
Customer Reviews for Whirlpool - Cabrio 3.6 Cu. Ft. 9-Cycle High-Efficiency Top-Loading Washer - White
Customer Rating
5
Love the energy savings
on September 27, 2012
Posted by: Sabes1525
from Undisclosed
I replaced my washer with this model and have really enjoyed the savings due to the higher Energy Star rating and the Auto Load Seansing. Quiet and a ease to use.with many more wash options than the previous washer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
This washer is great; the best I have ever purchased
on October 28, 2013
Posted by: Anonymous
from Reynosa, Mexico
My Cabrio top load washer was easy to install. We have used it for almost a year or so and really love it. The everyday laundry became an easy task for my family.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
This is the worst washing machine type I have used in 40 yea
on December 20, 2013
Posted by: Anonymous
from Greenwood, Indiana
Explanation of the section, "Your product rating:"*Overall rating - 1 of 5 starsThis washing machine does not clean clothes efficiently or easily. The dial of choices is confusing. I need to check the chart of choices each time. By the way, the washing machine did not come with a handbook, I had to find one online and print it.I have white clothing that I have washed for many years. Men's underwear shirts, socks, summer shorts and slacks, bath towels. I have had a proven system for washing whites. I have always been proud of the fact that my laundry produced white whites through years of washing. School uniform shirts - white! These items are now lackluster in the white category. My towels are grayish and dull. My husband's underwear shirts are soft and worn from years of wear and laundering--and they WERE white.It is suggested, and I have proven that to keep whites white you need plenty of water for the clothes to move freely in the wash. I always used Tide with Bleach. I suppose it is not the fault of Whirlpool that Tide with Bleach is not made for the "e" machines. Another detergent was suggested, which I tried, and I am not pleased with the results.Besides the white issue, the dried clothes and towels are sort of stiff. I tried using less detergent. Still, they feel like the fibers are not rinsed. (The low water issue again?) The towels have a smell of dried towels that have been washed on a camping trip, in a bucket of water and hung on the line. So I tried the "extra rinse" feature. That adds water - which I wish I could have added during the original wash cycle. It also adds 12-15 minutes to an already long cycle. So with the extra water, electricity and time, I don't acknowledge the efficiency.When the load is washing a larger item, such as a jacket or sheets, the end of the cycle there is a "puff" of fabric over the tangle of the rest of the load.Ease of use:Prior to each load, I need to refer to the chart to determine which of the many choices will be appropriate for the load. I cannot set it to the one choice that I prefer, and it will stay there until I change it. That would be a good feature. It is suggested that each load be "placed" up the walls of the tub so the small bump in the bottom is exposed to sense the size of the load. I don't think it is easy to pile socks or bedsheets up the sides of a deep tub so a small ball on the bottom can determine what is in there. The clothes are dirty, and I don't want to individually place them in the washing machine. They slide down; I restock them; they slide down. Sheets don't want to stay up the sides of a tub either.Design:The lid is not flat. You can't fold a tee-shirt on it. You can't sit a box of dryer sheets on it. It has no purpose for being not flat. It is inconvenient. As I mentioned in East of Use, placing soiled items up the sides of a deep tub is not a good design.Features:The features are confusing. They do not conform to any choices on a traditional washing machine. If this is the first machine a person is introduced to laundry, they would not consider it as compared to traditional machines, but still, there are too many combinations of choices with no clear "type of load" outcome.And as I mentioned in Ease of Use and Design, placing soiled clothing individually up the sides of a deep tub so a ball in the bottom can take a look around is not a positive feature of a washing machine. My previous machines let me decide what size load to use. Sometimes, I might want to wash one jacket and use a lot of water to do it. I don't have that choice now. I tried to put six buckets of water in the tub. It rinsed it out and started over. Besides using water to keep white clothes white, it is preferred to use more water, less clothes, if washing wrinkle free items, like khaki slacks and oxford cloth shirts. Since I am unable to make this choice, all the items are wrinkled now, and I must add ironing time to my laundry.The locking door feature is unnecessary. I like to add different items throughout the load depending on fabric, and I cannot do that without waiting until the door is unlocked.Performance:The laundry is not clean, in my opinion. The machine decides how it wants to wash the load. I have no choice beyond temperature. I must use an extra rinse to keep the clothes from smelling and being stiff. I add time to my laundry day due to the extra rinse and ironing clothes I used to dry and hang.Quality:Due to the explanations in each of the previous categories, I think this machine has a low quality. I would not recommend it.Sound levels:It is quiet. I have had quiet machines. This one makes a variety of grunting noises through the cycle which is annoying at times.Innovation:Something new is always a good idea, but I think this idea should have been stopped before it was distributed to the public.Conclusion:I would not recommend this product to anyone. The sales staff should mention all the above comments to any buyer so they can make an informed decision to accept those features before buying. I do not know what the purpose of buying this type of machine is. It is advertised as "e" but it needs extra water, time and electrical energy to complete a load.AND, the whites are still not white.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very quiet and dependable
on September 28, 2012
Posted by: Anonymous
from Undisclosed
If not for the attractive light display, it would be difficult to hear this machine operating. So far my whirlpool has been very dependable and does a great job washing my cloths with a minimum amout of energy use. Over rhe past 40 years I have owned many washing machines, but this one is by far the most attractive and quietest of them all. Hopefully it will give me years of dependable service.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
This washer makes doing laundry fun
on March 16, 2013
Posted by: lettuce
from Undisclosed
This washer is easy to use, has more selections to choose from than my old washer, and is also much more efficient in water use.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Have problems washing and drying
on December 27, 2013
Posted by: Lizandmike
from Virgina
Bleach I use through the dispenser for whites has stained the next load of laundry and has ruined several items in subsequent loads of dark items. I have had to stop using bleach. Did not have this problem with my old maytag.Dryer often times leaves some items damp and have to be put back for another cycle
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst washer ever!
on June 28, 2013
Posted by: nanhajec
from Undisclosed
I have owned this washer for about a year and a half and will never own another washer without the agitator. This washer does not use enough water. My clothes come out with dry spots where water never touched them. I very often have to run a load thru twice to get them clean. I also have to run a load thru two spin cycles to get all the water out. It is not ECO friendly or efficient at ALL. DO NOT BUY this washer. I owned the Maytag Bravos before buying this one and it was just as bad.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Redesign the slopeing top to make it flat again.You cant put
on February 9, 2013
Posted by: Anonymous
from Undisclosed
Our clothes have never been cleaner. The low water useage really helps our septic system. The slopeing top is a pain as one cannot put anything on the top for even 5 seconds.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com