Customer reviews from whirlpool.com
Whirlpool - Cabrio 3.6 Cu. Ft. 9-Cycle High-Efficiency Top-Loading Washer - White
Average customer rating
4
(837 Reviews)
Rating breakdown 837 reviews
5 Stars
426
4 Stars
200
3 Stars
64
2 Stars
52
1 Star
95
77%of customers recommend this product.
(
638 out of
828)
Customer Reviews for Whirlpool - Cabrio 3.6 Cu. Ft. 9-Cycle High-Efficiency Top-Loading Washer - White
Customer Rating
5
love every bell and whistle on this machine
on April 21, 2013
Posted by: julie61
from Undisclosed
I am totally satisfied with this new cabrio washer. I have had no issues at all with it. It always give cleans clothes and the dry time is cut in half. Usually a load of towels takes right at an hour, with this new machine it only takes about 30 minutes I was amazed at this. I would recommend this product to anyone that is needing a new washer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Best washer I've owned
on April 4, 2013
Posted by: janejane
from Undisclosed
I have been married 36 years and this is the best washer I've owned! It has all the features of a more expensive model, and my clothes smell fresh,and are bright and clean! I love It!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on February 6, 2013
Posted by: Sharon54
from Undisclosed
This washer is big enough to handle my queen size bedspread/comforter, which is a great feature. It automaticallyadjusts the water level depending on the size of the load...anothergreat feature. I suggest reading the manuel before using thewasher because there are almost too many features to remember.I really like that it is a TOP loading machine. I think front loadingmachines are terribly difficult to load and unload. It hurts my back toget on my knees and or bend over to pull out a mass of wet clothes.I have never understood the big draw towards front loadingmachines. This unit holds more clothes than a front loader too. I'm very happy with my purchase. I bought this to replace my old Whirlpool washer that was TWENTY-ONE years old! I am single and don't do a ton of laundry, but still, 21 years is great performance froma washing machine!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
awesome washer
on September 25, 2012
Posted by: smoke4fun
from Undisclosed
washer is awesome' the inovative technology is amazing' definately notice the clothes being much cleaner and the water bill being lower im definately a whirlpool fan for life
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
negative
on May 22, 2013
Posted by: Antonia
from Undisclosed
Explanation of the section, "Your product rating:"*Overall rating - 1 of 5 starsThis washing machine does not clean clothes efficiently or easily. The dial of choices is confusing. I need to check the chart of choices each time. By the way, the washing machine did not come with a handbook, I had to find one online and print it, which required a knowledge of Adobe pdf sizing and printing.I have white clothing that I have washed for many years. Men's underwear shirts, socks, summer shorts and slacks, bath towels. I have had a proven system for washing whites. I have always been proud of the fact that my laundry produced white whites through years of washing. School uniform shirts - white! These items are now lackluster in the white category. My towels are grayish and dull. My husband's underwear shirts are soft and worn from years of wear and laundering. The ones I haven't washed yet with the new machine are still white; the recently washed are gray.It is suggested, and I have proven that to keep whites white you need plenty of water for the clothes to move freely in the wash. I always used Tide with Bleach. I suppose it is not the fault of Whirlpool that Tide with Bleach is not made for the "e" machines. Another detergent was suggested, which I tried, and I am not pleased with the results.Besides the white issue, the dried clothes and towels are sort of stiff. I tried using less detergent. Still, they feel like the fibers are not rinsed. (The low water issue again?) The towels have a smell of dried towels that have been washed on a camping trip, in a bucket of water and hung on the line. So I tried the "extra rinse" feature. That adds water - which I wish I could have added during the original wash cycle. It also adds 12-15 minutes to an already long cycle. So with the extra water, electricity and time, I don't acknowledge the efficiency.When the load is washing a larger item, such as a jacket or sheets, the end of the cycle there is a "puff" of fabric over the tangle of the rest of the load.Ease of use:Prior to each load, I need to refer to the chart to determine which of the many choices will be appropriate for the load. I cannot set it to the one choice that I prefer, and it will stay there until I change it. That would be a good feature. It is suggested that each load be "placed" up the walls of the tub so the small bump in the bottom is exposed to sense the size of the load. I don't think it is easy to pile socks or bedsheets up the sides of a deep tub so a small ball on the bottom can determine what is in there. The clothes are dirty, and I don't want to individually place them in the washing machine. They slide down; I restock them; they slide down. Sheets don't want to stay up the sides of a tub either.Design:The lid is not flat. You can't fold a tee-shirt on it. You can't sit a box of dryer sheets on it. It has no purpose for being not flat. It is inconvenient. As I mentioned in East of Use, placing soiled items up the sides of a deep tub is not a good design.Features:The features are confusing. They do not conform to any choices on a traditional washing machine. If this is the first machine a person is introduced to laundry, they would not consider it as compared to traditional machines, but still, there are too many combinations of choices with no clear "type of load" outcome.And as I mentioned in Ease of Use and Design, placing soiled clothing individually up the sides of a deep tub so a ball in the bottom can take a look around is not a positive feature of a washing machine. My previous machines let me decide what size load to use. Sometimes, I might want to wash one jacket and use a lot of water to do it. I don't have that choice now. I tried to put six buckets of water in the tub. It rinsed it out and started over. Besides using water to keep white clothes white, it is preferred to use more water, less clothes, if washing wrinkle free items, like khaki slacks and oxford cloth shirts. Since I am unable to make this choice, all the items are wrinkled now, and I must add ironing time to my laundry.The locking door feature is unnecessary. I like to add different items throughout the load depending on fabric, and I cannot do that without waiting until the door is unlocked.Performance:The laundry is not clean, in my opinion. The machine decides how it wants to wash the load. I have no choice beyond temperature. I must use an extra rinse to keep the clothes from smelling and being stiff. I add time to my laundry day due to the extra rinse and ironing clothes I used to dry and hang.Quality:Due to the explanations in each of the previous categories, I think this machine has a low quality. I would not recommend it.Sound levels:It is quiet. I have had quiet machines. This one makes a variety of grunting noises through the cycle which is annoying at times.Innovation:Something new is always a good idea, but I think this idea should have been stopped before it was distributed to the public.Conclusion:I would not recommend this product to anyone. The sales staff should mention all the above comments to any buyer so they can make an informed decision to accept those features before buying. I do not know what the purpose of buying this type of machine is. It is advertised as "e" but it needs extra water, time and electrical energy to complete a load.AND, the whites are still not white.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
to noisy
on May 5, 2013
Posted by: Anonymous
from Undisclosed
this unit makes WAY to much noise . do not like the feature of locking after it starts washing cycle , even though it can be overridden. I also do not like that I can not adjust water level manually.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
This product is easy to use and works great.
on December 21, 2013
Posted by: Shelley50
from Largo, FL
I love my Cabrio! The performance is excellent. It cleans the heaviest of stains yet is gentle on my clothes. There are tons of settings to use for my every need, and it is so user friendly that even my husband is now doing laundry. Thank you Whirlpool!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very easy to use and quiet performance, great features.
on April 4, 2013
Posted by: Anonymous
from Undisclosed
I love the washer and it uses less water and detergent. It spins the water out so well, thus makes the drying time less. I love all the features and the tune to let me know when the cycle is finished. It is very easy to use and I would highly recommen this washer to anyone.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com