Customer reviews from geappliances.com
GE - Artistry Series 20.3 Cu. Ft. Bottom-Freezer Refrigerator
Average customer rating
4.2
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
136
4 Stars
64
3 Stars
22
2 Stars
8
1 Star
14
87%of customers recommend this product.
(
200 out of
230)
Customer Reviews for GE - Artistry Series 20.3 Cu. Ft. Bottom-Freezer Refrigerator
Customer Rating
1
Shelves and drawers don’t last.
on November 10, 2023
Posted by: Ambug
from Long Beach California
If I could give this refrigerator zero stars I would. I bought the ice maker and had it serviced 3 times by different people. It has never worked. The drawers and bottom shelf broke in the first year. It keeps things cold and frozen so I guess that’s the one star earned. The white parts on the door have turned yellow. There’s rust coming through the paint on the outside of it. It is just not made well. The replacement parts are ridiculously priced. And make sure to buy your replacement hardware so you don’t have to pay shipping twice.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, November 13, 2023
Hello! Thank you for your feedback. We are so sorry that this refrigerator has not lived up to your expectations due to the faulty icemaker and the white finish turning colors and rusting. This is definitely not the consumer experience that we strive for, and we will be sure to share these comments with our design teams for review.
We are honored to have you as a part of the GE Appliances family, and we hope to gain your confidence back with our products. - Adrian@GEAppliances
We are honored to have you as a part of the GE Appliances family, and we hope to gain your confidence back with our products. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Pretty but worthless
on April 3, 2024
Posted by: Jm88
from Minneapolis MN
I’ve had issues with this fridge since the first day. The freezer defrost cycle completely melted and refroze the items, the freezer door would pop open when the fridge door closes (and stays that way), now the fridge part is freezing items even though it’s on the lowest setting. I had to replace the fridge after just a few years.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, April 5, 2024
We're happy to provide some information on the freezer door opening. The refrigerator and freezer sections are connected by air channels to allow air to pass between them. Slamming or vigorously pushing a door shut forces air from one cavity into the other, often pushing the second door open. We recommend taking a look at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16979#:~:text=Slamming%20or%20vigorously%20pushing%20a,the%20door%20to%20close%20normally.
If foods in the fresh food section are freezing, we recommend taking a look at the troubleshooting steps at this link below: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16979#:~:text=Slamming%20or%20vigorously%20pushing%20a,the%20door%20to%20close%20normally.
If foods in the fresh food section are freezing, we recommend taking a look at the troubleshooting steps at this link below: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the Artistry line!
on November 27, 2024
Posted by: Allart
from Michigan
Please bring this back. Bought it years ago and everything works fine still. Minor issue with the dishwasher a few years back but love all the lineup in artistry series. Please please bring back
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Bring it back. Make fridges great again.
on September 9, 2025
Posted by: HappierGEman
from Chico, California
[This review was collected as part of a promotion.] I am a happy customer. I have the fridge and dishwasher and want it again. Please bring it back. It fits perfectly in my home.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com