Customer Reviews for GE - Artistry Series 20.3 Cu. Ft. Bottom-Freezer Refrigerator - Black
Customer Rating
1
Shelves and drawers don’t last.
on November 10, 2023
Posted by: Ambug
from Long Beach California
If I could give this refrigerator zero stars I would. I bought the ice maker and had it serviced 3 times by different people. It has never worked. The drawers and bottom shelf broke in the first year. It keeps things cold and frozen so I guess that’s the one star earned. The white parts on the door have turned yellow. There’s rust coming through the paint on the outside of it. It is just not made well. The replacement parts are ridiculously priced. And make sure to buy your replacement hardware so you don’t have to pay shipping twice.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, November 13, 2023
Hello! Thank you for your feedback. We are so sorry that this refrigerator has not lived up to your expectations due to the faulty icemaker and the white finish turning colors and rusting. This is definitely not the consumer experience that we strive for, and we will be sure to share these comments with our design teams for review.
We are honored to have you as a part of the GE Appliances family, and we hope to gain your confidence back with our products. - Adrian@GEAppliances
I generally like this refrigerator…and I’m sure I would give it 5 stars if it had just a few more shelf placement options…. For example, it would be nice to have five or six half shelves instead of three big ones… it really doesn’t give me very much organizing options for different sized items. But other than that I like it. I like the styling and it keeps my stuff cold like I prefer.
Love my refrigerator. I loved the black and chrome and the amount of space inside. However, after only 4 years it the refrigerator part just quit working. Pretty disappointing for the price I paid for it. I hope to get this issue resolved so I can keep it. :)