Customer reviews from geappliances.com
GE - Artistry Series 20.3 Cu. Ft. Bottom-Freezer Refrigerator - Black
Average customer rating
4.2
(246 Reviews)
Rating breakdown 246 reviews
5 Stars
137
4 Stars
64
3 Stars
22
2 Stars
8
1 Star
15
87%of customers recommend this product.
(
201 out of
231)
Customer Reviews for GE - Artistry Series 20.3 Cu. Ft. Bottom-Freezer Refrigerator - Black
Customer Rating
1
Garbage
on September 1, 2026
Posted by: Nafaking Appy
Absolute garbage. The fridge temp knob fell apart almost immediately, the freezer door seal stopped sealing almost immediately as well.
The stove showed up with a broken wire harness as well
Parts availability is disgraceful as well.
I despise this whole set.
Response from geappliances.comBy Tierra, GE_Appliances, September 2, 2026
We'd like to gather additional information regarding the operation of your refrigerator. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful Styling
on January 25, 2026
Posted by: Arteria
from Florida
Have had the Artistry series refrigerator, stove, and dishwasher for several years. All work wonderfully well and look lovely. I truly enjoy having them in my kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Bring it back. Make fridges great again.
on September 9, 2025
Posted by: HappierGEman
from Chico, California
[This review was collected as part of a promotion.] I am a happy customer. I have the fridge and dishwasher and want it again. Please bring it back. It fits perfectly in my home.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the Artistry line!
on November 27, 2024
Posted by: Allart
from Michigan
Please bring this back. Bought it years ago and everything works fine still. Minor issue with the dishwasher a few years back but love all the lineup in artistry series. Please please bring back
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Quality product
on July 2, 2024
Posted by: Rachel547
Had this brand of refrigerator for over 10 years (bought in 2014) and we’ve had no issues yet.
Written by a customer while visiting geappliances.com
Customer Rating
1
Pretty but worthless
on April 3, 2024
Posted by: Jm88
from Minneapolis MN
I’ve had issues with this fridge since the first day. The freezer defrost cycle completely melted and refroze the items, the freezer door would pop open when the fridge door closes (and stays that way), now the fridge part is freezing items even though it’s on the lowest setting. I had to replace the fridge after just a few years.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, April 5, 2024
We're happy to provide some information on the freezer door opening. The refrigerator and freezer sections are connected by air channels to allow air to pass between them. Slamming or vigorously pushing a door shut forces air from one cavity into the other, often pushing the second door open. We recommend taking a look at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16979#:~:text=Slamming%20or%20vigorously%20pushing%20a,the%20door%20to%20close%20normally.
If foods in the fresh food section are freezing, we recommend taking a look at the troubleshooting steps at this link below: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16979#:~:text=Slamming%20or%20vigorously%20pushing%20a,the%20door%20to%20close%20normally.
If foods in the fresh food section are freezing, we recommend taking a look at the troubleshooting steps at this link below: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
Written by a customer while visiting geappliances.com
Customer Rating
4
Not for kids Or short adults
on January 17, 2024
Posted by: Melissa and Gilbert
from Loleta ca
I love this refrigerator but it’s hard for short people and kids. The only place to put the milk and other often needed things is pretty high in the fridge. We have to use a step stool.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Looking for a good price product
on November 23, 2023
Posted by: Car49
I would love to buy this product , but it is no longer being manufactured
Written by a customer while visiting geappliances.com