Customer reviews from ATT.com
Kyocera - DuraForce 4G Cell Phone (AT&T)
Average customer rating
3
(145 Reviews)
Rating breakdown 145 reviews
5 Stars
42
4 Stars
26
3 Stars
12
2 Stars
14
1 Star
51
51%of customers recommend this product.
(
71 out of
140)
Customer Reviews for Kyocera - DuraForce 4G Cell Phone (AT&T)
Customer Rating
1
Rugged? Ha!
on March 28, 2016
Posted by: Rick Oz
from York, PA, United States
Accidentally dropped four feet to a wood floor, screen cracked. How is that rugged.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
4
Rugged, but questionable ergonomics
on March 29, 2016
Posted by: KyoceraUserInOregon
from Albany, OR, United States
I've had the Duraforce for 1.5 years now. It is indeed very rugged. I've dropped it many times, I get it wet all the time, and it shows no sign of damage. It is far, FAR more rugged than the Samsung Galaxy Rugby Pro I had previously, which suffered a broken screen less than a month after I bought it and started to see many other failures shortly thereafter. If you're looking for a reliable, rugged phone the Duraforce is definitely it.
That said, the phone is not perfect. Although the overall size is good for slipping into pockets, the power button is in a horrible location on the top of the shell. It's very easy to accidentally press this button while slipping it into a pocket, where it then proceeds to pocket dial people and do other things. I have a passcode on my lock screen, but the "Emergency Call" feature is not locked and my Duraforce has pocket dialed 9-1-1 *twice* in recent months. Not good.
The curved top and power button location also make one-handed use a little awkward. This causes me to fumble and drop the phone more often. Good thing it's rugged.
Finally, the camera is pretty bad. Fortunately I have a real camera, but if you need a phone with a good built-in camera this is not a good choice.
The Duraforce does have some good features. The display is bright and can be used with work or motorcycle gloves. The speakers are very loud and clear, even after 1.5 years of daily blaring music or the morning news while I'm in the shower. And like I said, it seems to be very reliable and rugged. I'm 1.5 years in and not one single thing has broken or failed. My last Samsung "rugged" phone was paperweight after this amount of time.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
awesome phone
on March 30, 2016
Posted by: j friel
from Houston, TX, United States
You need to give an instruction manual!!!!
I hate trying to figure out how the phone works.
I hate trying to figure out how the phone works.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4
Ran over with car. It does it's job..
on April 1, 2016
Posted by: Unbreakable88
from Soledad, CA, United States
Watched this phone get slammed into the ground twice then ran over with a Mercedes clk.. Barely a scratch on it works like nothing happened. Poor battery life is my major complaint. I wish it was smaller but it basically has a case built into the phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4
kyocera
on April 2, 2016
Posted by: stevedar
from Eunice, LA, United States
I bought this phone about a month ago love the way it works
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3
Decent phone!
on April 21, 2016
Posted by: durforceteenagegirl124
from USA
I have had this phone for some time now and it has a lot of pros and cons but to get started all I can say is it does what people originally bought it for .....durability.
pros:
-durable!!
-loud
-bright
-can use with gloves
Cons:
-Slow/freezes
- camera
-brightness
-loud
-extra apps
-can not remove battery
pros:
-durable!!
-loud
-bright
-can use with gloves
Cons:
-Slow/freezes
- camera
-brightness
-loud
-extra apps
-can not remove battery
now I am a 19 year old teenage girl and like normal I do use this phone a lot for social media, apps, and pictures but I do labor work a lot . Now I bought this phone because before I could go with out not damaging my phone in less than a year. so I do give it much credit for that but I would recommend this phone for older working people who don't use there phone as constantly as I do. I could go on forever but I pretty much explained the big parts.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1
No good
on April 21, 2016
Posted by: Bullwink
from Chugwater, WY, United States
This phone was a piece of junk. Quit working after about 16 days.Went back to the store and got a different phone. This one is working so far.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
1
Terrible experience
on May 3, 2016
Posted by: CMB0202
from Portsmouth, VA
I am very unhappy with this phone. It has problems. The sound has stopped working. It cuts off when it wants and has charging issues. I am even more upset that this phone is not even paid for yet and it has so many problems.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com