Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Average customer rating
4.3
(1,374 Reviews)
Rating breakdown 1,374 reviews
5 Stars
998
4 Stars
139
3 Stars
57
2 Stars
66
1 Star
114
80%of customers recommend this product.
(
735 out of
924)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Customer Rating
1
Zipper Broke on first flight
on July 26, 2021
Posted by: hattrck24
from Cincinnati, OH
I bought this earlier this month for a trip to LA. On one trip it received a lot of scratches which doesnt bother me, but the zipper which goes into the lock was bent on its maiden voyage. So on the return flight home I had to use a lock I picked up to keep the luggage securely locked shut. The suitcase itself works great, but a hard plastic instead of metal zipper on the outside of the suitcase is a major flaw.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Natali2k3
Verified Purchase:Yes
Love this suitcase. Easy to push. Fits a lot! Highly recommend
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Traveler07
Verified Purchase:Yes
Love my suitcase. I bought three more. Very smooth and lots of room. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Lindsey
from Arkansas
Verified Purchase:Yes
Sturdy and easy to roll. TSA lock was a little difficult to change the combination to but it is nice to have. Disappointed that even though it is labeled as an international carry-on size it is too big for Delta carry-on but they have the dimensions listed so just be sure to check what your airline restrictions are
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Nj
Verified Purchase:Yes
I bought for my mom and she loves it . I will buy a set for my self .
Written by a customer while visiting samsonite.com
Customer Rating
2
Room for improvement
on July 15, 2021
Posted by: lolita
from Nebraska
I have had this for a few years and I love the wheels and how they flow. I don't like the divider in the middle, if you fill it full of clothes, the divider won't close all the way. Call me I will help you design a suitcase that is practical. Also, the handle was always wobbly and it snapped at the neck. Everything else is in great shape...but one can't use it without the handle.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Nettles
from Illinois
Verified Purchase:Yes
Very light and has all the features you could ask for in a suitcase
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: LeLe
from Raleigh NC
Verified Purchase:Yes
I'm very satisfied with this purchase. The price and quality are good
I would recommend this to a friend!
Written by a customer while visiting samsonite.com