Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Average customer rating
4.3
(1,374 Reviews)
Rating breakdown 1,374 reviews
5 Stars
998
4 Stars
139
3 Stars
57
2 Stars
66
1 Star
114
80%of customers recommend this product.
(
735 out of
924)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Customer Rating
5
Great Product
on October 21, 2025
Posted by: Udayano
from Katy, TX
[This review was collected as part of a promotion.] Excellent piece of manufacturing. Durable and tough to last a long time under hard conditions. I’m proud to own Samsonite and people envy the quality of the product.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Matthew
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Only had it a week but we like it, rolls easy, Handle is easy to use.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Brandon
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I found the Samsonite Freeform Medium super easy to roll and loved how organized the inside is. However, the outer shell does scratch easily.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Perfect Carryon
on October 9, 2025
Posted by: Pam S
from Boynton Beach, FL
[This review was collected as part of a promotion.] We have three different carryons. This by far is the best of all! It holds so much and it is so easy to wheel around. I highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
Disappointed in exterior durability
on October 3, 2025
Posted by: Meredith
I like the luggage, but I expected the exterior to hold up better. After only one use traveling via airplane there are numerous scuffs and abrasions. I was hoping it would like nice for a longer period of time. I find this unfortunate.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, October 3, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
5
great carry on
on September 27, 2025
Posted by: Megan
Gender:Female
[This review was collected as part of a promotion.] I really like this luggage. It is made well and the color choices are beautiful. I’ve used it 3 times to travel and it’s holding up very well. I like that if you want to pack a little more you can unzip the luggage to expand it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Traveller
from Nashville TN
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect size for shorter trip. Wheels are excellent recommend the 3 Freeform suitcases.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: A Stern
from NY NY
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this suitcase! Light, stylish, great wheels -my daughter has already tried to steal it!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com