Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Average customer rating
4.3
(1,374 Reviews)
Rating breakdown 1,374 reviews
5 Stars
998
4 Stars
139
3 Stars
57
2 Stars
66
1 Star
114
80%of customers recommend this product.
(
735 out of
924)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Posted by: Whitney
from SLC, UT
Verified Purchase:Yes
❤❤❤
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Survivor - Conference Edition
from Jackson, MS
Verified Purchase:Yes
I bought this spinner to be my primary luggage for short (2-7 day) business trips. It has only seen one round trip so far. Of course, the perfect shell is scuffed now that baggage handlers have had a go at it, but the Samsonite quality seems to be there. I love the roomy interior. Having only recently switched from canvas-sided luggage, I particularly enjoy the two equally-sized interior halves with the zippered divider between.
Pros: Easy To Carry, Easy To Identify, Good Capacity, Lightweight, Stylish
Cons: No External Compartments
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
Surface easily scratched
on January 3, 2017
Posted by: Lawrence Gan
from Singapore
Absolutely disappointed with the surface quality as it scratched so badly after first use, on second use, almost all sides were scratched. Understand airport luggage handling is rough, but I own 6 Samsonite luggages. None had this issue. Wondering if I can ask for a replacement. Just bought it a month back. Using it for the third trip already.
Pros: Good Capacity, Stylish
Cons: Poor Quality
No, I would not recommend this to a friend.
Response from samsonite.comBy samsonitepwr, samsonitepwr, April 7, 2017
Dear Lawrence Gan,
Thank you for your feedback. We are sorry to hear of your troubles with your Freeform 28" Spinner.Please contact one of our agents at 1-800-262-8282 or samsonite@cybercrs.net with your shop.samsonite.com order number and we will be happy to discuss your options.
Thank you for your feedback. We are sorry to hear of your troubles with your Freeform 28" Spinner.Please contact one of our agents at 1-800-262-8282 or samsonite@cybercrs.net with your shop.samsonite.com order number and we will be happy to discuss your options.
Written by a customer while visiting samsonite.com
Posted by: Angie
from Dallas, TX
Verified Purchase:Yes
I need a new carry on for long weekends, I was surprised at the amount of things I could take with me and still have room to bring a few "new" item from my trip.
Pros: Easy To Carry, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: byungki
from O.R
Verified Purchase:Yes
Color and products are satisfactory.
Pros: Easy To Carry
Cons: Tears Easily
I would recommend this to a friend!
Response from samsonite.comBy samsonitepwr, samsonitepwr, April 7, 2017
Hello byungki,
Thank you for taking the time to review the Samsonite Freeform 24" Spinner. We are delighted that you are enjoying your spinner case and that it meets the high standards that we set for all of our products. We hope you will consider us for future purchases.
Thank you for taking the time to review the Samsonite Freeform 24" Spinner. We are delighted that you are enjoying your spinner case and that it meets the high standards that we set for all of our products. We hope you will consider us for future purchases.
Written by a customer while visiting samsonite.com
Posted by: Josh
from New York, NY
Verified Purchase:Yes
LOVE IT!
Pros: High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com