Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Average customer rating
4.3 out of 5
4.3
(1,374 Reviews)
Open Ratings Snapshot
Rating breakdown 1,374 reviews
5 Stars
998
4 Stars
139
3 Stars
57
2 Stars
66
1 Star
114
80%of customers recommend this product. 
(
735 out of 924
)
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Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Customer Rating
5 out of 5
5
It holds up well
on April 19, 2018
Posted by: Morgan
from Alaska
Verified Purchase:Yes
So far it's gotten scratched up, no tears or breakage.
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1 out of 5
1
Terrible quality and worst customer service ever.
on April 14, 2018
Posted by: Kats
from California
Verified Purchase:Yes
Scratches easily. After the first use it looks old and beat up.
Pros: Lightweight
Cons: Poor Quality
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Perfect!
on April 13, 2018
Posted by: Justin
from Florida
Verified Purchase:Yes
Was exactly what I was looking for. It has held up well so far.
Pros: Easy To Access Items, Easy To Carry, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Perfect luggage ever
on April 13, 2018
Posted by: chai
from san francisco
If you're looking for a carry-on. It is the best choice.
Pros: Easy To Access Items, Easy To Carry, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2 out of 5
2
After First Use, Already Looks Old
on April 10, 2018
Posted by: Matt S
from Monrovia, CA
Verified Purchase:Yes
After first use, the bag looks like it is 2 years old. The outside picks up scratches and blemishes easily & picks up dirt/dust. I previously had a Samsonite bag, which looked great for many years. This one no longer looks new a couple of weeks after purchase.
Pros: Lightweight
Cons: Get Dirty Easily, Wheels Feel Like They Are Not Durable
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Great product
on April 9, 2018
Posted by: Franqo G
from Baltimore, MD
Verified Purchase:Yes
Travel
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4 out of 5
4
Lightweight, good rolling action. 4 stars for now...
on April 8, 2018
Posted by: J
from NYC
Verified Purchase:Yes
Great so far. 4 stars for now and could be bumped up to 5 if durability is good. As a frequent business traveller, durability is very important. The plastic clasp on the elastic belts in the open side are cheaper than those on my smaller Samsonite case. Hoping it doesn't break.
Pros: Good Capacity, Good Zipper Action, High Quality, Lightweight, Stylish
Cons: Roller handle height too short
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
!
on April 4, 2018
Posted by: Di0037
from NEWPORT
Verified Purchase:Yes
!
Pros: High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
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