Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Average customer rating
4.3
(1,374 Reviews)
Rating breakdown 1,374 reviews
5 Stars
998
4 Stars
139
3 Stars
57
2 Stars
66
1 Star
114
80%of customers recommend this product.
(
735 out of
924)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Customer Rating
2
It was the first time I was disappointed.
on August 3, 2018
Posted by: sangbong
from london
The surface of the water is really easy. Also, the surface is easily scratched, causing a possibility of breakage. For the first time, I became suspicious of Samsonite's quality. The material of this product is the worst. I'm really sad.
Pros: Easy To Carry, Lightweight, Stylish
Cons: Bad Zippers, Poor Quality
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Mills
from Albany ny
Verified Purchase:Yes
None
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Kara
from St. Louis, MO
Verified Purchase:Yes
Love it! So easy to use and organize!
Pros: Easy To Access Items, Easy To Carry, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Nettie
from Denver, CO
Verified Purchase:Yes
Sturdy and light. Great spinners. I needed a carry on that I can expand, in case I am coming home with additional items.
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, Great TSA lock, High Quality, Lightweight, Love the expandable zipper, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Had to pay for return shipping. Unhappy with the service
on July 6, 2018
Posted by: song
from Scottsdale, AZ
Verified Purchase:Yes
Was not happy with the quality. Wanted to return but had to pay for return shipping. Unhappy with the service level at Samsonite. Will not be purchasing from them again.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5
Samsonite has always meant quality
on June 18, 2018
Posted by: R&L
from South Bend, Indiana
We love the design and the capacity. We use this and one more suitcase and it holds everything we need for a week long trip. We will use just this case for a weekend trip.
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: J
from New York
Verified Purchase:Yes
So far so good, only taken on 1 trip. Holds up well, got involuntarily checked and still came out fine
Pros: Easy To Carry, Good Capacity, High Quality
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: CC
from chicago
Verified Purchase:Yes
the directions on opening the piece of luggage was missing a key point which was that you needed to push in the TSA lock in addition to the instructions provided with the luggage. Necessitated a call to customer service
Pros: Easy To Carry, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com