Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Average customer rating
4.3
(1,374 Reviews)
Rating breakdown 1,374 reviews
5 Stars
998
4 Stars
139
3 Stars
57
2 Stars
66
1 Star
114
80%of customers recommend this product.
(
735 out of
924)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Posted by: 4MK!
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it! Light and easy to handle,even for somebody unable to handle heavy things.
Written by a customer while visiting samsonite.com
Posted by: Captain B.
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got tired of cheaper luggage arriving open, or cracked. I started with Samsonite, and looks like I'll finish with Samsonite.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Harr
Verified Purchase:Yes
[This review was collected as part of a promotion.] The suitcase is lightweight and easy to roll. The top is hard to close when it’s very full.
Written by a customer while visiting samsonite.com
Customer Rating
1
Handle broke
on September 25, 2024
Posted by: Lalima
from South Riding, Virginia
I bought the carry on last year and used it on 1 trip. This year I went overseas (taking the carry on for the 2nd time) and as I as my son was taking the carry on, the top part broke and he got hurt pretty bad and one of the rods that is pulled pierced him. He had to run to airport and get first aid.
I was a big fan of Samsonite but this experience has left me torn.
I was a big fan of Samsonite but this experience has left me torn.
Not just this, the zipper of my 29" inch opened as well as he was coming back home.
Very disappointed as I swore by Samsonite s.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, September 27, 2024
Thank you for bringing this to our attention as your safety is our top concern. A member of our team will be in touch shortly so that we can look into this further.
Written by a customer while visiting samsonite.com
Posted by: Ashley D
from Milwaukee, WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this after buying the large/carry on combo. It’s a great everyday trip size, as I find the large that I previously bought to be too big for most trips unless you’re going for multiple weeks. As always, great Samsonite quality and features.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: KEMAC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perhaps I will do a review AFTER I have used it several times to see how it stands up. This request is a bit premature.
Written by a customer while visiting samsonite.com
Customer Rating
4
Great purchase!
on September 23, 2024
Posted by: Neha1007
from Atlanta
[This review was collected as part of a promotion.] Extremely spacious from the inside. Sturdy exterior. Smooth movement
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Dan Z
Verified Purchase:Yes
[This review was collected as part of a promotion.] Medium spinner was perfect for my 7day trip to Italy.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com