Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Average customer rating
4.3
(1,374 Reviews)
Rating breakdown 1,374 reviews
5 Stars
998
4 Stars
139
3 Stars
57
2 Stars
66
1 Star
114
80%of customers recommend this product.
(
735 out of
924)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Posted by: Edward
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent suitcase - lightweight and expandable. Rolls well with my backpack resting on it.
Written by a customer while visiting samsonite.com
Customer Rating
5
Lightweight but sturdy, great for international travel
on September 12, 2019
Posted by: Maggie
from Undisclosed
Verified Purchase:Yes
I was due to leave on an international trip and was concerned about the weight of my old carry-on bag. I'd rather use my pound allotment for clothes and necessities rather than a heavier-than-necessary suitcase. I saw a Freeform bag in an airport shop and ordered it from the Samsonite shop before leaving on my longer trip. I'm very happy with it. It's lightweight but moves easily and is sturdy with plenty of room. #sweepstakes
Written by a customer while visiting samsonite.com
Posted by: Colleen
from Undisclosed
Verified Purchase:Yes
Very light, rolls, spins very easy and holds a lot!!
Written by a customer while visiting samsonite.com
Customer Rating
5
I would definitely recommend this to a friend.
on September 11, 2019
Posted by: SHIVAJI
from Undisclosed
Verified Purchase:Yes
Purchased it after a lot of research as I am into frequent long distance traveling. Quality is top notch, coupled with the classy yet attractive finish. Though it is too premature to comment on it's reliability, I think Samsonite sure have got it right in terms of design and space.
Written by a customer while visiting samsonite.com
Posted by: Celestine
from Undisclosed
Verified Purchase:Yes
I have not traveled yet. However, I like it so far because it is lightweight and durable
Written by a customer while visiting samsonite.com
Posted by: Finnette
from Undisclosed
Verified Purchase:Yes
Beautiful. lightweight. Great wheels. Zipper & lock. We even bought 2!
Written by a customer while visiting samsonite.com
Posted by: Reuela
from Undisclosed
Verified Purchase:Yes
I'm loving this luggage. So sleek and fashionable.
Written by a customer while visiting samsonite.com
Posted by: richard
from Undisclosed
Verified Purchase:Yes
Bought two bags. One is defective and customer service had me jump through hoops to return product. Sent them photos and info as requested. To date they have not responded. (Two weeks). Not impressed!
Response from samsonite.comBy samsonitepwr, samsonitepwr, September 14, 2019
Hello Richard, Thank you for contacting us about your order. We are sorry to hear about the issues you've had with your order. I will have one of our customer service representatives reach out to you directly to resolve your issue. Thank you, Samsonite Customer Service Team
Written by a customer while visiting samsonite.com