Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Average customer rating
4.3
(1,374 Reviews)
Rating breakdown 1,374 reviews
5 Stars
998
4 Stars
139
3 Stars
57
2 Stars
66
1 Star
114
80%of customers recommend this product.
(
735 out of
924)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - Black
Customer Rating
4
Great wheels
on February 26, 2025
Posted by: Ona16
from NYC
Gender:Female
I purchased this set September of 2024. It’s been on 6 trips since then. Very study and easy to maneuver. My only gripe is it scratches easily. The front of my luggage had deep scratches after one trip.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Big Fish
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great bag, very durable and strong. We have 2 complete sets
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Travel Bound
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my first Samsonite piece of luggage. I love this spinner. It turns on a dime! Light weight too!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Durable luggage and reliable travel gear are great
on February 11, 2025
Posted by: Akrau1
from New York,NY
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sturdy minimal scratches can often be overlooked, yet they tell a story of resilience and everyday use. Each mark serves as a reminder of the object's journey, from its creation to its current state. While some may seek perfection, others appreciate the character that these imperfections bring. In a world obsessed with flawlessness, embracing these subtle signs of wear can foster a deeper connection to our belongings.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mel
from Atlanta, GA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good. I travel for work over 200+ flights per year. This is my first time purchasing Freeform so I'm anxious to see how it holds up. So far so good.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: James
from Hong Kong SAR, China
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very nice condition upon arrival, wheels are smooth
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Grace
from San Jose
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The size and weight compliance with airline restrictions, smooth-rolling wheels, sturdy handles, well-designed internal compartments.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Too tall to meet carry-on limits.
on February 1, 2025
Posted by: frequent flyer
Nice bag, but an inch too high for latest carry-on requirements on most international flights, primarily because of the large wheels.
Response from samsonite.comBy Samsonite US Care Team, February 3, 2025
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com