Customer reviews from samsonite.com
Samsonite - Freeform 24" Hardside Spinner Luggage 78256-1596 - Navy
Average customer rating
4.5
(436 Reviews)
Rating breakdown 436 reviews
5 Stars
337
4 Stars
40
3 Stars
21
2 Stars
14
1 Star
24
83%of customers recommend this product.
(
261 out of
314)
Customer Reviews for Samsonite - Freeform 24" Hardside Spinner Luggage 78256-1596 - Navy
Posted by: Lesley
from SLC, UT
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good size and looks great. Nice features. Moves well.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: JoanneEC
from New York, NY
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the spinner series. I own the smaller piece and wanted to add on with the medium. It's great. Highly recommend. The larger piece is excellent for longer trips or over seas travel.
Written by a customer while visiting samsonite.com
Customer Rating
4
Generally Pleased
on November 5, 2025
Posted by: syamka82
from Santa Clara, CA
Gender:Female
[This review was collected as part of a promotion.] I am generally pleased with the overall design and functionality of this suitcase, particularly its lightness and the ease of mobility provided by the spinner wheels.
However, I have a few concerns regarding the quality and design of specific components:
Interior Protective Cover: The interior protective divider cover billows out, making it difficult to flatten against the sides when packing. While this is a minor issue, it creates an inconvenience that I have not experienced with my previous Samsonite models.
Integrated Lock and Zipper Mechanism: I have reservations about the durability of the integrated lock system. The zipper pulls appear to remain partially exposed when inserted into the lock, rather than sitting flush. They seem to be held only at the very edge of the mechanism. Given the rough handling luggage often receives during air travel, I am concerned this design presents a potential point of failure that could lead to breakage, an issue absent in my older Samsonite suitcases.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Cici
from Washington
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Extremely lite weight. Rolls easily on varied surfaces. I have not traveled through baggage claim at airport yet, so I cannot report durability.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Jvautour
from Nj
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The mobility is fantastic and the design allows me to put a little extra in the suitcase
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: John
Verified Purchase:Yes
[This review was collected as part of a promotion.] Ideal size and very durable. I got two for my teenage girls. They love the size and how light they are.
Written by a customer while visiting samsonite.com
Posted by: SuGV
from Iowa
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very nice style. Easy to get through airports with. Lightweight. I get many compliments about it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: JC traveller
from Swansea UK
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The freedom medium suitcase is lightweight but sturdy. It glides smoothly making travelling so easy.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com