Customer reviews from samsonite.com
Samsonite - Freeform 24" Hardside Spinner Luggage 78256-1596 - Navy
Average customer rating
4.5 out of 5
4.5
(436 Reviews)
Open Ratings Snapshot
Rating breakdown 436 reviews
5 Stars
337
4 Stars
40
3 Stars
21
2 Stars
14
1 Star
24
83%of customers recommend this product. 
(
261 out of 314
)
Best Buy Privacy Policy
Customer Reviews for Samsonite - Freeform 24" Hardside Spinner Luggage 78256-1596 - Navy
Customer Rating
5 out of 5
5
Sleek Style
on November 10, 2026
Posted by: Shelley
from Indiana
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great, modern style. Good value, Smooth operation
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Love it!
on November 2, 2026
Posted by: Emily
from Seattle
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great suitcase. Sturdy. Holds a lot. Holds up well.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Excellent for an upgrade
on November 1, 2026
Posted by: Anonymous
from Wisconsin
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light, sleek and structurally sound. TSA lock is cool. Love the blue color.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Super smooth wheels!
on October 29, 2026
Posted by: Algasar
Verified Purchase:Yes
[This review was collected as part of a promotion.] Smooth wheels and has plenty of compartments! Can fit inside of a larger check in bag
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4 out of 5
4
Frèeform med spinner
on October 28, 2026
Posted by: MsBeez
from STL
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Suitcase has lots of space moves freely and is light weight. Perfect fit for my travel needs.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2 out of 5
2
Not very Durable
on October 28, 2026
Posted by: Terif
from Kendall Park, NJ
Gender:Female
[This review was collected as part of a promotion.] I bought this in Navy Color, a couple months ago, for a trip to France that we just returned home from. 1st trip, Suitcase capacity was good, wheels held up & it was easy to manuever but the suitcase looks so beat up and scratched/carved in places that I'm not happy with the durability. I have 10+ year old samsonites that still look new and this suitcase looks very worn & terrible!
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, October 29, 2026
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Beautiful and useful
on October 22, 2026
Posted by: Linda G
from Phoenix
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought a pair of these at the same time, and we love them both. They hold quite a lot, spinning, move easily, and are both beautiful. We wouldn’t hesitate to buy again.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Freeform is great.
on October 17, 2026
Posted by: Kennedy
from Fresno CA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent quality and performance. Just the right size.
Written by a customer while visiting samsonite.com
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