Customer reviews from samsonite.com
Samsonite - Freeform 24" Hardside Spinner Luggage 78256-1596 - Navy
Average customer rating
4.5
(436 Reviews)
Rating breakdown 436 reviews
5 Stars
337
4 Stars
40
3 Stars
21
2 Stars
14
1 Star
24
83%of customers recommend this product.
(
261 out of
314)
Customer Reviews for Samsonite - Freeform 24" Hardside Spinner Luggage 78256-1596 - Navy
Posted by: Sadie's Mom
from Columbus, OH
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have purchased the extra large size piece and the larger carryon size. My tour company this year had very strict luggage requirements so I bought the medium size piece. They are simple, straight-forward and highly functional. I'm very satisfied.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: db17
from Atlanta, GA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This suitcase is solid, easy, and lightweight. Easy to organize and simple. I mean, there's not much more that needs to be reported. It's a good one.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: NC
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Terrible lock reset instructions, no words or warning not to put the zippers in the lock
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, March 13, 2026
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Posted by: CL
from California
Gender:Male
Verified Purchase:Yes
this luggage should be a 5 stars, the best purchase ever made for a luggage
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: MD
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Somewhat more difficult to maneuver when suitcase is heavy. But love the features inside the suitcase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Deborah
from Houston, tx
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this suitcase after an airline damaged another and I am very happy with it. It’s very pretty, sturdy, and fits quite a bit.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: JML
from USA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The luggage is easy to carry and spacious enough. It flew with me to multiple connections in different countries and didn’t had any major problems. But one thing I noticed is that it easily get scratched so you might want to buy a cover. Also, I bought the large and medium, you can fit the medium inside the large luggage for storage. Overall I’m happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Alexandra OM
from VA
Gender:Female
Verified Purchase:Yes
The product looks good, feels good and works good. Epic
I would recommend this to a friend!
Written by a customer while visiting samsonite.com