Customer reviews from samsonite.com
Samsonite - Freeform 24" Hardside Spinner Luggage 78256-1596 - Navy
Average customer rating
4.5
(436 Reviews)
Rating breakdown 436 reviews
5 Stars
337
4 Stars
40
3 Stars
21
2 Stars
14
1 Star
24
83%of customers recommend this product.
(
261 out of
314)
Customer Reviews for Samsonite - Freeform 24" Hardside Spinner Luggage 78256-1596 - Navy
Posted by: DC_Rebel
from Livermore CA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bag handled the abuse from airlines, and cruise ship like a pro. Found the Medium size perfect for 3 weeks of travel including dress shirts and sports coat. So impressed I’m adding the European size carry in same series.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: PocoDel
from Aurora Colorado
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I needed a new suitcase after the wheels fell apart my old one. This fit the bill. I like how it moves and the size was perfect for my international trip.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: JBG
from Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great suitcase! Light and expandable! Easy to use!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: David G
Verified Purchase:Yes
[This review was collected as part of a promotion.] While the bag is lightweight empty, it is very durable, I appreciate the expandable part of the case for holding more.
Written by a customer while visiting samsonite.com
Posted by: Tmak
from Atlanta, GA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Samsonite Freeform Spinner worked great on a recent trip out of the country. It was very convenient to roll the suitcase at the airport and at train stations. The size was excellent for luggage racks on trains.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Traveler
from East Coast, USA
Gender:Male
Verified Purchase:Yes
Seems to be constructed as well as the Samsonite luggage purchased 25 years ago.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Edna W
from WI
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very pleased with my Freeform medium spinner luggage. It packs very easily. It’s lightweight and the wheels work fabulous. It was a good purchase for me.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
Good with a caveat.
on April 24, 2026
Posted by: db17
from Atlanta
Gender:Male
[This review was collected as part of a promotion.] Used it for two trips so far. It packs easily, and moves smoothly. My biggest complaint, though, is that it’s difficult to open and put on a luggage rack. It wants to slip off a standard luggage rack, and since contents are shared with two sides, one side always has to be lifted up. I suppose this is standard for a hard-side case, but it’s not easy to deal with.
I would recommend this to a friend!
Response from samsonite.comBy Samsonite US Care Team, April 25, 2026
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com