Customer reviews from samsonite.com
Samsonite - Freeform 24" Hardside Spinner Luggage 78256-1596 - Navy
Average customer rating
4.5
(436 Reviews)
Rating breakdown 436 reviews
5 Stars
337
4 Stars
40
3 Stars
21
2 Stars
14
1 Star
24
83%of customers recommend this product.
(
261 out of
314)
Customer Reviews for Samsonite - Freeform 24" Hardside Spinner Luggage 78256-1596 - Navy
Posted by: Mark Kazoo
from Kalamazoo
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent storage and great closing system. The hard shell is tough and durable.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Dan
from Shrub Oak NY
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The quality was beyond expectations the color and the ease of use was very pleasing to my wife
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Barb S
from Denver
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sturdy yet light weight. Easy to maneuver which was vital for me as I walk with a cane. And I can fit so much stuff in it! I got the medium size and I think I’ll order the carryon as well.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Consistent Traveler
from Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It performs like a suitcase should. Excellent product
Written by a customer while visiting samsonite.com
Posted by: Catwalk
from Orange County ca
Gender:Female
Verified Purchase:Yes
Blue spinner expansion zipper broke 1st time I used
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, July 1, 2026
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Joan
from Michigan
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This suitcase is an excellent size when you want to pack lighter. The quality is excellent.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: LinMats
from Playa Vista CA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This Samson spinner is easy to travel with. The packing cubes fit perfectly and we’re able to pack quickly and efficiently.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Colorado
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall pretty nice and a great size for longer trips. The main downside is it scuffs easily, when checked as in a bus going to the airport or checked in when flying. It is not a carry-on size.
I bought the carry on size also two years ago and use it monthly.
Light weight spinner, holds everthing I need.
I bought the carry on size also two years ago and use it monthly.
Light weight spinner, holds everthing I need.
Response from samsonite.comBy Samsonite US Care Team, June 17, 2026
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com