Customer reviews from samsonite.com
Samsonite - Freeform 24" Hardside Spinner Luggage 78256-1596 - Navy
Average customer rating
4.5 out of 5
4.5
(436 Reviews)
Open Ratings Snapshot
Rating breakdown 436 reviews
5 Stars
337
4 Stars
40
3 Stars
21
2 Stars
14
1 Star
24
83%of customers recommend this product. 
(
261 out of 314
)
Best Buy Privacy Policy
Customer Reviews for Samsonite - Freeform 24" Hardside Spinner Luggage 78256-1596 - Navy
Customer Rating
5 out of 5
5
Love my Samsonite!
on June 19, 2025
Posted by: J Rogers
from Denver, CO
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love my Samsonite! It's a replacement for a suitcase that was broken by the airlines. So glad because the new wheels are amazing.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1 out of 5
1
Busted
on June 12, 2025
Posted by: dsapponted
from CA - California
Gender:Male
[This review was collected as part of a promotion.] Bought two 3 months ago. One got busted already. Very sad and unsure if I can trust the remaining one.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, June 16, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
4 out of 5
4
Good suitcase
on June 12, 2025
Posted by: aem
from NJ
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fits so much! Rolls easily. The dark color got scuffed the first time it was used.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Very adorable check in bag
on June 11, 2025
Posted by: CM
from Alabama
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great check-in bag. Very durable. No damage from airlines.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Perfect size for short travels
on June 9, 2025
Posted by: Mohamed Abdellatif
from New Hampshire, USA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent and high quality bag, Perfect size for domestic & short travels
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4 out of 5
4
Solid Luggage
on June 7, 2025
Posted by: Frank
from Atlanta
[This review was collected as part of a promotion.] Have only had this a short time but it’s proving to be a great asset for travel. Solid luggage - rolls great and for checked baggage, it’s holding up well. Built in locks are a nice addition.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Meet what i expected
on June 4, 2025
Posted by: Ann
from Los Angeles
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The wheels are very smooth. I love the option of making it bigger. Also the weight is very light!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Best luggage every purcahsed
on May 29, 2025
Posted by: Sean H.
from North Carolina
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love how easy this luggage is to pack, roll, and looks great !
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
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