Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.4 out of 5
4.4
(955 Reviews)
Open Ratings Snapshot
Rating breakdown 955 reviews
5 Stars
651
4 Stars
130
3 Stars
76
2 Stars
54
1 Star
44
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Customer Reviews for Bose - Refurbished Excellent - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
5 out of 5
5
Excellent ear buds!
on March 9, 2025
Posted by: Scarface6
Great sound, long baattery life, quick recharging!
Written by a customer while visiting bose.com
Customer Rating
3 out of 5
3
nice earbuds that need some tweaks or updates
on March 8, 2025
Posted by: NiiliV
Gender:Female
Length of ownership:1 month
I bought them a few weeks ago and am having the issue as others have had: the buds randomly disconnect even when the battery life for both is in the 90's. I also want to figure out if there's a way to mute the voice that tells me how much battery life is left. I'm using these to sleep, so they're very comfortable, but the voice wakes me up.
Response from bose.comBy Bose, Customer Support, March 10, 2025
Thanks for sharing your experience! We're glad you find them comfortable, but we understand how frustrating the random disconnects and battery announcements can be. It is recommended to check for firmware updates in the app, as they sometimes address connectivity issues. If you need any help troubleshooting, our support team is happy to provide additional guidance!

Kind Regards,
Eric V.- Customer Support
Written by a customer while visiting bose.com
Customer Rating
4 out of 5
4
Glad I bought them
on March 5, 2025
Posted by: Joe
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] These Quiet Comforts replaced another brand of earbuds that kept falling out of my ears. The QC's with the little wings stay in place. So, the QC's fit better, feel better and sound better. My only gripes are not with the earbuds, but with the phone app. The app tells you the charge level of the earbuds, but not the charging/carry case. It would also be nice to be able to make more than one custom EQ setting.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
continuously impress
on March 5, 2025
Posted by: BiOwBi
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I had this for a month now and I'm highly satisfied with the sound, quality, features and battery.
I'm and avid fan of BOSE since the 90's and it continuously impress me.
Written by a customer while visiting bose.com
Customer Rating
4 out of 5
4
Intermittent shut off
on March 5, 2025
Posted by: Don66
Gender:Male
Length of ownership:1 month
Love the sound and ultra comfortable. There is one thing, they intermittently shut off causing me to have reseat them in the case. Trying to troubleshoot it. But other than that I love them.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Great Earbuds!
on March 5, 2025
Posted by: scottinpa53
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] These earbuds stay in my ears very well, sound great and the touch controls work as they should. I bought a 2nd pair since they are so worth it.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
The Best
on March 5, 2025
Posted by: Papirrin
[This review was collected as part of a promotion.] The best sound I've ever had and quality superior to any other pair of headphones I've had
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
None
on March 4, 2025
Posted by: Vanita
Gender:Female
Length of ownership:1 week
[This review was collected as part of a promotion.] Don’t want None was great but was eectranmnnnnnnnnnnnnnnnnnnn
Written by a customer while visiting bose.com
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