Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.4
(955 Reviews)
Rating breakdown 955 reviews
5 Stars
651
4 Stars
130
3 Stars
76
2 Stars
54
1 Star
44
Customer Reviews for Bose - Refurbished Excellent - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
5
Second to none quality!
on May 28, 2025
Posted by: Jor12dan
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Only regret is I didn’t buy them sooner. I have been an iPhone user for some time and have pretty much sworn by their products but after having these, I will never go astray from Bose. Incredible quality and more than fairly priced for what you get.
Written by a customer while visiting bose.com
Customer Rating
4
Great Sound, Might Have Been A Lemon Though
on May 28, 2025
Posted by: Jazzman0096
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I was going to buy new IBuds but at the last second so changed to Bose. I have MANY Bose products. These were a let down out of the box. They sound great but the left bud wasn’t charging unless I took the rubber mount off. After a while I thought I shouldn’t have to do that. Bose was contacted and they are sending me a new pair.
Written by a customer while visiting bose.com
Customer Rating
4
Great sound
on May 28, 2025
Posted by: Kyle C
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I’m very impressed with the sound. The voice control seems to be very sensitive activating when not prompted. It would be nice to have one touch answer and end call vs needing to have two different button sequences. Overall I’m happy with them just growing pains coming from AirPod Pro’s.
Written by a customer while visiting bose.com
Customer Rating
5
Compact and easy to carry while traveling
on May 28, 2025
Posted by: Doc
[This review was collected as part of a promotion.] I bought it with the airfly pro and used it on a flight and the reception was excellent along with the quietness provided by the earbuds
Written by a customer while visiting bose.com
Customer Rating
5
Excellent headphones
on May 28, 2025
Posted by: Boilerup12
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought the headphones two weeks ago and I am happy with the app and headphones. The noise cancelling is great. The headphones fit well to my ear. With the charging case my headphones are always charged and last all day
Written by a customer while visiting bose.com
Customer Rating
4
on May 28, 2025
Posted by: Javi
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Great sounding quality but hard to pair with Mac books.
Written by a customer while visiting bose.com
Customer Rating
5
Great buds with fantastic app
on May 28, 2025
Posted by: Gator
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Bought these mainly for wear when I'm riding (harley) so the noise cancelling was super important. Works exceedingly well. Battery life is great bottom line the sound quality is what you would expect from bose...EXCELLENT!
Written by a customer while visiting bose.com
Customer Rating
3
One ear keeps dying
on May 28, 2025
Posted by: Curette
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] The sound is great. They stay in the ear well though running is a bit precarious.
The big flaw is that on of the ears tends to loose volume in about 2-3 months. I have warrantied them twice now.
The big flaw is that on of the ears tends to loose volume in about 2-3 months. I have warrantied them twice now.
Response from bose.comBy Customer Support, May 29, 2025
Hello Curette,
I'm happy to see you enjoy the great sound. It is odd that you'd lose audio from one earbud. Please try the steps here https://bose.life/4dBDlEy to help with getting audio back.
Also do reach out, as we'd love to help: https://bose.life/contact
Nic - Customer Support
I'm happy to see you enjoy the great sound. It is odd that you'd lose audio from one earbud. Please try the steps here https://bose.life/4dBDlEy to help with getting audio back.
Also do reach out, as we'd love to help: https://bose.life/contact
Nic - Customer Support
Written by a customer while visiting bose.com