Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.4
(955 Reviews)
Rating breakdown 955 reviews
5 Stars
651
4 Stars
130
3 Stars
76
2 Stars
54
1 Star
44
Customer Reviews for Bose - Refurbished Excellent - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
5
Sound deafening quiet so I can enjoy the music in
on June 19, 2025
Posted by: PomMomma
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] My husband bought me my first set and then the second set after he mistakenly washed the first set. Case and all. Oof!
Written by a customer while visiting bose.com
Customer Rating
5
Best earbuds on the planet
on June 18, 2025
Posted by: Bose fanatic
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I have several of these earbuds. Can’t risk letting one pair need charging and not have one ready to go. So much better sound and performance than any other earbuds I’ve used.
Written by a customer while visiting bose.com
Customer Rating
4
Great sound
on June 18, 2025
Posted by: TPB
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] These Earbuds are some of the best ones I have every purchased, however, you have to be careful with how they fit your ears and the rubber lining on the inside or they will pop out and the rubber lining gets lost.
Written by a customer while visiting bose.com
Customer Rating
3
Not Comfortable for Small Ears
on June 18, 2025
Posted by: Jhardy227
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] The sound quality is good however I occasionally have issues with the earbuds sitting in case correctly. Sometimes they don’t turn off when I put them in the case or when I pull them out sometimes they don’t turn back on. The other issue I’ve had twice as when I put them back in the case it makes a terrible noise when I close the lid.
If you have small ears like I do they can start to hurt after a while. If I don’t push them all the way into my concha then they fall out. The ones I had previously were more comfortable with the Stayhear max tip. I didn’t have to worry about them falling out or hurting my ears.
Response from bose.comBy Customer Support, June 19, 2025
Thanks for your review. We are sorry to hear about the issue you are encountering with your Bose QuietComfort earbuds. Electronics, such as cell phones, tablets or computers, might need to be reset on occasion to correct minor issues. We kindly invite you to visit our support page for some troubleshooting to resolve this issue here:
https://www.boseapac.com/en_in/support/articles/HC1477/productCodes/QCEARB24-HEADPHONEIN/article.html
You are also welcome to reach out to our customer service team for further assistance.
https://support.bose.com/s/get-help-landing-page?language=en_US
Regards
-Jolie - Customer Support
https://www.boseapac.com/en_in/support/articles/HC1477/productCodes/QCEARB24-HEADPHONEIN/article.html
You are also welcome to reach out to our customer service team for further assistance.
https://support.bose.com/s/get-help-landing-page?language=en_US
Regards
-Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great Quality
on June 18, 2025
Posted by: TonyR
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Highly recommended. Quality and great sound, Bose never disappoint.!
Written by a customer while visiting bose.com
Customer Rating
5
solid product
on June 18, 2025
Posted by: DGWA
[This review was collected as part of a promotion.] bought to replace earlier generation. works well and looks good.
Written by a customer while visiting bose.com
Customer Rating
3
Fair value
on June 18, 2025
Posted by: Moronie
Ear buds will not cut off when put in container to charge. Sound quality is fair, but will not stay in ear.need to have a better way to hold in the ear.
Written by a customer while visiting bose.com
Customer Rating
4
Bose is great
on June 18, 2025
Posted by: nycneedsbose
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] These seem to stay in my ear better than the other Bose ear buds. There's a strange buzzy sound, it's odd. I do like the noise cancelling because my upstairs neighbor makes noise and Bose products help me to calm down with their noise cancelling technology. Thanks Bose!
Written by a customer while visiting bose.com