Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.4
(955 Reviews)
Rating breakdown 955 reviews
5 Stars
651
4 Stars
130
3 Stars
76
2 Stars
54
1 Star
44
Customer Reviews for Bose - Refurbished Excellent - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
3
Diaappointed
on July 29, 2025
Posted by: paco
Gender:Male
Length of ownership:1 month
Bought the earbuds 2 weeks ago. Sound is great when playing through my iPhone. The Noise cancellation mode is exceptional as it blocks out nearly all peripheral sound.
But very disappointed I am not able to use the QC earbuds to listen to TV sound via my Bose 600 Smart sound bar. One of main reasons I purchased the earbuds.
But very disappointed I am not able to use the QC earbuds to listen to TV sound via my Bose 600 Smart sound bar. One of main reasons I purchased the earbuds.
Response from bose.comBy Daisy, Customer Support, July 29, 2025
Thanks for the great feedback, we’re thrilled you're loving the sound and noise cancellation of your QuietComfort Earbuds! We appreciate your feedback and desire to connect to the Soundbar 600. While these buds do not feature SimpleSync technology, please check out guide at https://www.bose.com/help/using-groups to see the products which do feature this. We appreciate your feedback and will be sure to share it internally!
Daisy - Customer Support
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Great sound
on July 29, 2025
Posted by: NotaBonehead
I really like the Bose products that I have purchased. The only problem that I have with them is that my right one keeps falling out. I would like to see a product from Bose with the over the ear retention option. Not the open ear style because then I loose the ANC functions.
Written by a customer while visiting bose.com
Customer Rating
3
Too big
on July 28, 2025
Posted by: Alexa
Gender:Female
Length of ownership:1 month
I was excited about the noise canceling aspect of these, Unfortunately they are constantly falling out and they are too large for my ears and I have to return them
Response from bose.comBy Customer Support, July 28, 2025
Thank you for sharing your experience. We're really sorry to hear that the earbuds didn’t fit comfortably and kept falling out—that’s definitely not the experience we want for you.
If you’d like, we’d be happy to help you find a better-fitting alternative that suits your needs. Just let us know, and we’ll gladly assist!
You can view the proper fit guide by visiting this link:
https://support.bose.com/s/article/bose-quietcomfort-earbuds-do-not-fit?language=en_US
If you need any additional help with your QuietComfort Earbuds, feel free to reach out to us—we’re always happy to assist.
Sophie - Customer Support
If you’d like, we’d be happy to help you find a better-fitting alternative that suits your needs. Just let us know, and we’ll gladly assist!
You can view the proper fit guide by visiting this link:
https://support.bose.com/s/article/bose-quietcomfort-earbuds-do-not-fit?language=en_US
If you need any additional help with your QuietComfort Earbuds, feel free to reach out to us—we’re always happy to assist.
Sophie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
big sound
on July 27, 2025
Posted by: Toxic
Gender:Male
Length of ownership:1 month
Bose is always the best, i have several items, but these new ear buds are the best sounding product on the market.
Written by a customer while visiting bose.com
Customer Rating
5
Thank you
on July 26, 2025
Posted by: PokerFingers
The best ear buds, I've ever purchased...........
Written by a customer while visiting bose.com
Customer Rating
5
Awesome
on July 26, 2025
Posted by: Cole
Bought these a week ago and I love them. Thinking about getting my husband a pair also.
Written by a customer while visiting bose.com
Customer Rating
5
TRY
on July 26, 2025
Posted by: Cc
I bought these on a July sale. I needed a new pair. My issue is I have small ears.
They not only stay put (my daily walks) the sound is great.
They not only stay put (my daily walks) the sound is great.
Written by a customer while visiting bose.com
Customer Rating
4
New to Bose
on July 25, 2025
Posted by: Alisha
Gender:Female
Length of ownership:1 month
The sound is great. The tap feature works wonderfully. They do fit a little to tight in my ear if I wear them too long it does hurt. I think i have average size ears so not sure how to resolve that. Overall way better then the pair I came from.
Written by a customer while visiting bose.com