Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.4
(955 Reviews)
Rating breakdown 955 reviews
5 Stars
651
4 Stars
130
3 Stars
76
2 Stars
54
1 Star
44
Customer Reviews for Bose - Refurbished Excellent - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
5
Mic Noise Canceling
on September 29, 2025
Posted by: budbayview
Gender:Male
Length of ownership:1 month
My primary function was for business meetings that required mic noise canceling. Two weeks in, so far, no complaints. Sound is what you would expect from Bose and the battery life is very solid. The app has good relevant functionality, and the voice control is very cool.
Written by a customer while visiting bose.com
Customer Rating
5
on September 27, 2025
Posted by: Mrsmrs
Gender:Female
Length of ownership:3 months
Beast value and sound. Long lasting battery life!
I love bose!!
I love bose!!
Written by a customer while visiting bose.com
Customer Rating
5
Bose...Living up to expectations!
on September 23, 2025
Posted by: ET of Michigan
Gender:Male
Length of ownership:1 month
WOW! I'm impressed by the noise cancelation features of these earbuds. The best test was I used them while cutting grass. I COULD NOT HEAR THE LAWN MOWER! They are perfect for the gym. They tune out all outside noises. I lost my first pair of Bose earbuds... these are 10 times better. I can hear the faintest instruments in my music. Worth every penny!
Written by a customer while visiting bose.com
Customer Rating
3
Difficult insertion
on September 19, 2025
Posted by: Bow50
Gender:Female
Length of ownership:1 month
The quiet comfort earbuds are wonderful once you get them in your ear. The negative is they are difficult to position in your ear. The silicone tore trying to maneuver them in. May return because of that issue.
Response from bose.comBy Bose, Customer Support, September 19, 2025
Hey there, thanks for the feedback! We're glad you're loving the sound once your QuietComfort Earbuds are in. Sorry to hear about the fit issue, that’s not typical, as they come with different tip sizes for a comfy, secure fit. For help with proper fitting, we recommend checking out our quick guide here: http://bose.life/3K47zFN.
Daisy - Customer Support
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Highly Recommend
on September 16, 2025
Posted by: Tyaa13
Gender:Female
Length of ownership:1 month
I have several Bose products & these earbuds do not disappoint. They sound better than my Sumsung ear buds.
Written by a customer while visiting bose.com
Customer Rating
4
Almost Perfect
on September 13, 2025
Posted by: Pinky73
Gender:Male
Length of ownership:1 week
I’ve owned the earbuds for a little over a week and appreciate the terrific sound and noise cancellation. Bose is my go to for audio and has been for almost twenty years. Unfortunately I have to take one star off because the QCE app is a little buggy. I have to delete and reload the app every other day because it stops connecting to the buds for some reason.
Written by a customer while visiting bose.com
Customer Rating
3
Won't stay in.
on September 13, 2025
Posted by: Rm7155
Gender:Male
Length of ownership:1 month
I've had Bose earbuds before with no problem. These were to replace my old ones, but have tried every combination of ear pieces and the will not stay in. If I bend over or move my head to fast they work loose. I do woodworking and looking down and bending over is part of it. Not very happy with them.
Response from bose.comBy Bose, Customer Support, September 13, 2025
Hi there! Thank you for reaching Bose. I understand your concern regarding the eartips.
Our eartips are available in three sizes: small, medium, and large. The medium size comes pre-installed on the earbuds. If they feel too small, we recommend trying the large size if they feel too big, the small size may be more suitable.
For detailed guidance on selecting and fitting eartips, please refer to the following link:
bose.life/4gvVwx6
Kelly - Customer Support
Our eartips are available in three sizes: small, medium, and large. The medium size comes pre-installed on the earbuds. If they feel too small, we recommend trying the large size if they feel too big, the small size may be more suitable.
For detailed guidance on selecting and fitting eartips, please refer to the following link:
bose.life/4gvVwx6
Kelly - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Bose Buds
on September 12, 2025
Posted by: JRD
The quality is good, but I'm unable to pair the buds with my TV. Pairing with TV was one of the main reasons I ordered these Earbuds. I have old Bose earbuds that can be easily paired.
Response from bose.comBy Bose, Customer Support, September 13, 2025
Thanks for sharing your feedback on the QuietComfort Earbuds! They’re designed to offer seamless, uninterrupted listening, so I’m sorry to hear that hasn’t been your experience, especially since pairing with your TV was a key reason for your purchase.
Be sure to check out our helpful support article here: https://bose.life/4gjeNl0. It includes steps that may improve compatibility and help with pairing. Hope it helps!
Klariss - Bose Customer Support
Be sure to check out our helpful support article here: https://bose.life/4gjeNl0. It includes steps that may improve compatibility and help with pairing. Hope it helps!
Klariss - Bose Customer Support
Written by a customer while visiting bose.com