Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.4
(955 Reviews)
Rating breakdown 955 reviews
5 Stars
651
4 Stars
130
3 Stars
76
2 Stars
54
1 Star
44
Customer Reviews for Bose - Refurbished Excellent - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
5
Great ear buds,worth every cent.
on December 6, 2025
Posted by: My review
Gender:Female
Length of ownership:1 month
I bought these because I’ve been having insomnia issues and needed a way to listen to music without waking the rest of the house. They are amazing! Rich sound, and the noise canceling works great, I had someone walk up to me and I didn’t even hear them approaching. Buy these!
Written by a customer while visiting bose.com
Customer Rating
5
Worth the price
on December 5, 2025
Posted by: Craig 70
Gender:Male
Length of ownership:1 week
The sound is excellent the fit is great, however I'm still adjusting it. Overall well worth the price.
Written by a customer while visiting bose.com
Customer Rating
2
Huge downgrade from older models
on November 30, 2025
Posted by: Kevin185
Gender:Male
Length of ownership:1 month
Various problems. Earbuds are difficult to connect
Response from bose.comBy Bose, Customer Support, November 30, 2025
Thank you for sharing your experience with us. We’re sorry to hear that you’ve encountered difficulties connecting to your earbuds. The Bose QuietComfort Earbuds feature Bluetooth multipoint technology, designed to provide seamless and uninterrupted listening by allowing you to switch effortlessly between your phone, laptop, and other devices without missing a beat. If you experience Bluetooth connection difficulties. Here's the troubleshooting steps in the link provided may help resolve your concern: https://bose.life/48rTQkE
NJ - Customer Support
NJ - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great purchase
on November 29, 2025
Posted by: PJINFLA
Gender:Female
Length of ownership:1 month
I purchased these a month ago. And love them so much that I purchased a set of headphones for my husband.
Written by a customer while visiting bose.com
Customer Rating
2
Questionable Bluetooth
on November 26, 2025
Posted by: Violet
Gender:Female
Length of ownership:1 month
Bought it like 3 weeks ago, the sound is amazing but the connection to my phone is horrible, I have to open and close the case, and try to connect them in settings, the microphone is ok, nothing too good, I was used to have my AirPods so the Bluetooth was perfect, they fit perfectly on my ear but they feel so plastic
Response from bose.comBy Bose, Customer Support, November 28, 2025
Thank you for sharing your feedback with us. We’re glad to hear you’re enjoying the sound quality and fit of your product, but we’re sorry to learn about the difficulties you’ve experienced with the Bluetooth connection and microphone performance.
The Bose QuietComfort Earbuds are designed for everyday listening made epic, delivering iconic audio, renowned noise cancellation, and an improved microphone for clearer calls. If you’re experiencing issues with Bluetooth connectivity or the microphone, we recommend following the troubleshooting steps in the link provided, as these may help resolve the problem.
For Bluetooth connection: https://bose.life/48GiRcU
For microphone issue: https://bose.life/4iBNdRh
The Bose QuietComfort Earbuds are designed for everyday listening made epic, delivering iconic audio, renowned noise cancellation, and an improved microphone for clearer calls. If you’re experiencing issues with Bluetooth connectivity or the microphone, we recommend following the troubleshooting steps in the link provided, as these may help resolve the problem.
For Bluetooth connection: https://bose.life/48GiRcU
For microphone issue: https://bose.life/4iBNdRh
Written by a customer while visiting bose.com
Customer Rating
5
on November 23, 2025
Posted by: tc0125
Gender:Male
Length of ownership:1 month
This is my second Quiet Comfort Earbuds. I like it so much because it’s easy to operate and the fit to my ear is perfect.
Written by a customer while visiting bose.com
Customer Rating
4
Still getting acquainted
on November 20, 2025
Posted by: Rick13
The ear tips seem to fall off a bit to easily. I recently took them outdoors and had a lot of wind noise while walking. I did not have that issue with my previous Bose earbuds.
Written by a customer while visiting bose.com
Customer Rating
4
Good value
on November 19, 2025
Posted by: downerlance
Length of ownership:1 month
Good sounding buds, I like the fit. Noise canceling is just okay. Sometimes they are a little glitchy when listening to my music.
You can’t talk softly on them, I have to use my regular sounding voice which can be a distracting when around a crowd.
You can’t talk softly on them, I have to use my regular sounding voice which can be a distracting when around a crowd.
Written by a customer while visiting bose.com