Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.4
(955 Reviews)
Rating breakdown 955 reviews
5 Stars
651
4 Stars
130
3 Stars
76
2 Stars
54
1 Star
44
Customer Reviews for Bose - Refurbished Excellent - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
4
Love them
on January 1, 2026
Posted by: Jules
I love these earbuds! The sound quality is amazing and they are super comfortable and stay in my ears really well. Taking one star off because when noise cancelling is on I hear a faint clicking in one of the earbuds. Not super noticeable when music is playing, but it’s a little annoying.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect sound and noise
on December 31, 2025
Posted by: Bee
Gender:Male
Length of ownership:1 week
Perfect all the way around perfect sound perfect noise cancellation perfect fit
Written by a customer while visiting bose.com
Customer Rating
5
The best
on December 27, 2025
Posted by: Jessica
Gender:Female
Length of ownership:1 week
I bought to my husband and he loved. The quality of the sound, easy to connect and the noise canceling are fenomenal
Written by a customer while visiting bose.com
Customer Rating
5
Best Earbuds Ever
on December 26, 2025
Posted by: RKW
Gender:Male
Length of ownership:1 month
These earbuds sound great. I have two pair of the older Quiet Comfort II earbuds and they sound great too. No others come close. And a big thank you for redesigning the case. The older case was so clumsy and I would always drop one or both of the earbuds trying to retrieve them from the case. New case is absolutely fantastic. The people behind the redesign should get a huge pay raise. Thanks for a great product.
Written by a customer while visiting bose.com
Customer Rating
3
right side
on December 22, 2025
Posted by: lemert2363
Gender:Male
Length of ownership:1 month
The right ear bud keeps turning off ................
Response from bose.comBy Customer Support, December 23, 2025
Hi there! We’re sorry to hear you’re experiencing a connection issue with your right earbud. This may be happening because the earbud isn’t making a proper connection to the charging case, which can cause a low battery and lead it to turn off frequently. No worries, you can follow this troubleshooting guide: https://bose.life/3Y9twXK to help resolve the issue. We hope it helps, so you can enjoy the best performance from your Bose QuietComfort Earbuds.
Sophie - Customer Support
Sophie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
The pair fits!
on December 21, 2025
Posted by: Tina101
Gender:Female
Length of ownership:1 month
I’m so happy in finding a pair that fits I’m my ears and stays put. Great sound very long lasting charge.
Written by a customer while visiting bose.com
Customer Rating
5
Love the product!
on December 19, 2025
Posted by: Sannacp
Gender:Female
Length of ownership:1 month
Bought a month ago, these are very well designed earphones. They do not hurt my ears and have a good sound quality. The quiet function is not fully quiet but I don’t mind that much.
Written by a customer while visiting bose.com
Customer Rating
5
She love it
on December 18, 2025
Posted by: Backone1
Gender:Female
Length of ownership:1 month
Buy it for my friend she say she love it.
Because she have old airport that's why she say that
Because she have old airport that's why she say that
Written by a customer while visiting bose.com