Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.4
(955 Reviews)
Rating breakdown 955 reviews
5 Stars
651
4 Stars
130
3 Stars
76
2 Stars
54
1 Star
44
Customer Reviews for Bose - Refurbished Excellent - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
5
Sound Quality and Comfort
on April 11, 2026
Posted by: Se7eN
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I’ve been a loyal fan of Bose and what they represent in both in quality and customer satisfaction. There was never a doubt in my mind in the type of product I would be receiving. The sound quality and comfort makes these earbuds a favorite of mine.
Written by a customer while visiting bose.com
Customer Rating
5
Bose Earbuds
on April 11, 2026
Posted by: Wanda E
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Bose is my go to for earbuds. I have used Bose earbuds for years and upgrade accordingly. Love, Love Love!
Written by a customer while visiting bose.com
Customer Rating
5
Great for air travel and also for yard work.
on April 11, 2026
Posted by: Burnman
[This review was collected as part of a promotion.] I bought these to use while flying on a plane. They worked great to listen to music or watch a movie while blocking the high noise level from the engines. Just a tap when I want to communicate with the "aware" setting. Now, I use them for all my yardwork, whether mowing or string trimming I only hear the music from my cellphone. The fit was easily done with the supplied selection of tips. Battery life is also great for many hours in the air or working in my yard. I highly recommend these earbuds.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent product
on April 11, 2026
Posted by: Leebose19
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Very good quality. I really like it. I would highly recommend it
Written by a customer while visiting bose.com
Customer Rating
5
Upgrade is better every time!!
on April 11, 2026
Posted by: Bose Bumpers 2
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] My Bose QC ultras are the best. I use them while cutting the lawn and the noise reduction is fabulous!! Sound quality is on point!!!
Written by a customer while visiting bose.com
Customer Rating
5
Really good
on April 11, 2026
Posted by: 619alex
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Excellent noise control, easy to fit and easy to manage touch controls.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent sound
on April 11, 2026
Posted by: Leny
[This review was collected as part of a promotion.] I bought this over a year ago and I’m so happy and satisfied
Written by a customer while visiting bose.com
Customer Rating
2
on April 11, 2026
Posted by: Glenn 346
[This review was collected as part of a promotion.] I wish i could say something positive about your refurbished earbuds . I’m on my second replacement pair of Ultra earbuds and I’m having charging issues again. When they are usable they sound great. The original pair and the two refurbished replacements have charging issues. I also had to wait 3 weeks to receive the replacements. Retrieving the serial number inside the charger case is also a huge challenge.
Response from bose.comBy Customer Support, April 11, 2026
Hi Glenn! Thank you for sharing your experience. We’re truly sorry for the repeated charging issues you’ve encountered. We’re also glad to hear the earbuds sound great when they’re working.
Furthermore, we’d like the opportunity to review your case more closely and help move things toward a resolution. If you’re open to it, please reach out to us directly at https://bose.life/3QyS2Re. Our team, can review your replacement history, address the charging concerns, and help with serial number retrieval if needed.
We truly appreciate your honesty and your continued patience. Feedback like yours helps us improve both our products and the way we support our customers.
Daisy - Customer support
Furthermore, we’d like the opportunity to review your case more closely and help move things toward a resolution. If you’re open to it, please reach out to us directly at https://bose.life/3QyS2Re. Our team, can review your replacement history, address the charging concerns, and help with serial number retrieval if needed.
We truly appreciate your honesty and your continued patience. Feedback like yours helps us improve both our products and the way we support our customers.
Daisy - Customer support
Written by a customer while visiting bose.com