Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.4
(955 Reviews)
Rating breakdown 955 reviews
5 Stars
651
4 Stars
130
3 Stars
76
2 Stars
54
1 Star
44
Customer Reviews for Bose - Refurbished Excellent - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
2
Disappointed
on April 11, 2026
Posted by: Hamcheese
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Not happy at all with this bose product. Had high hopes as I’ve owned several Bose products in the past but these fall short. Constantly get a cutting in and out sound and had difficulty connecting at first. Sound is just ok for higher price point earbuds and quality is below average.
Response from bose.comBy Customer Support, April 11, 2026
Hi there! Thank you for taking the time to share your experience. We’re truly sorry to hear that the QuietComfort Earbuds didn’t meet your expectations.
If you’re open to it, we’d welcome the opportunity to look into this further. Please reach out to us directly at https://bose.life/3OjkDcz and share specific details about the issues you’re experiencing, so we can assist with troubleshooting or explore available service options.
Your feedback is important to us and helps us identify where improvements are needed. Thank you again for your honesty, we truly appreciate you taking the time to share your experience.
Daisy - Customer Support
If you’re open to it, we’d welcome the opportunity to look into this further. Please reach out to us directly at https://bose.life/3OjkDcz and share specific details about the issues you’re experiencing, so we can assist with troubleshooting or explore available service options.
Your feedback is important to us and helps us identify where improvements are needed. Thank you again for your honesty, we truly appreciate you taking the time to share your experience.
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great Buds
on April 11, 2026
Posted by: MzKay
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] These really work good the quite mode is excellent and the charge last a long and I mean a long time
Written by a customer while visiting bose.com
Customer Rating
5
if you love full sound they do not disappoint.
on April 11, 2026
Posted by: buckwheat
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Love them. They capture it all from the highs, mids and lows Bose never disappoints
Written by a customer while visiting bose.com
Customer Rating
5
The best!
on April 11, 2026
Posted by: JAGbam
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I’ve had these over a year. I bought them to upgrade from another brand. Best not to name the popular yet much inferior brand. From the first use to now they have been magnificent. The comfortable and secure fit was oh so welcome. Always had trouble getting a secure fit from other brands. The sound quality is amazing. My music sounds as good as the home stereo. The quiet mode is so nice when you really need to shut out unwelcome noise from people in the gym or the lawnmower. I can’t wait to buy my next pair.
Written by a customer while visiting bose.com
Customer Rating
4
Bose Earbuds
on April 11, 2026
Posted by: Yankee
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] They sound great and stay charged for well over 3 hrs how ever from time to time one of the earbuds does not fully charge and on occasion the buds switch from mode to mode and half to be reset.
Written by a customer while visiting bose.com
Customer Rating
5
General review
on April 11, 2026
Posted by: Pepe
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I bought the quiet comfort a couple of months ago and they work great. Quality and sound are great.
Written by a customer while visiting bose.com
Customer Rating
4
Quite
on April 11, 2026
Posted by: Earbuds
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Excellent except sometimes it get will
Just fall out they won’t stay in
Just fall out they won’t stay in
Written by a customer while visiting bose.com
Customer Rating
5
My Bose
on April 11, 2026
Posted by: Charles
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I love the design of my Bose headphones, the spectacular sound, the interference-free connection, and the good battery life for long training sessions or any other activity.
Written by a customer while visiting bose.com