Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.4
(955 Reviews)
Rating breakdown 955 reviews
5 Stars
651
4 Stars
130
3 Stars
76
2 Stars
54
1 Star
44
Customer Reviews for Bose - Refurbished Excellent - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
4
Amazing product
on October 12, 2024
Posted by: Reviewer 3000
Gender:Male
Length of ownership:1 week
I bought them like two weeks ago and they’re great, amazing sound, quality, battery time and noise cancellation. I’m just upset about not having early the immersive mode.
Written by a customer while visiting bose.com
Customer Rating
4
They save my sanity!
on October 11, 2024
Posted by: AVAS74
Gender:Female
Length of ownership:1 month
I love these for when I take my meal break at work. While other people are loudly FaceTiming with their families or talking on speaker phone, I can tune them out and listen to music or watch YouTube in peace, and actually get a “break”.
Written by a customer while visiting bose.com
Customer Rating
4
Great noise cancelling & instant Bluetooth connect
on October 11, 2024
Posted by: JRM
Gender:Male
Length of ownership:1 month
I like the instant Bluetooth connection. However after the original Bluetooth setup with the Bose Quiet Comfort app the Apple iPhone IOS takes over and overrides the Bose app 50% of the time. Which means I cannot adjust any earbud settings through the Bose app.
Written by a customer while visiting bose.com
Customer Rating
5
Outstanding Bose Quiet Comfort new earbuds
on October 11, 2024
Posted by: Rob2302
Gender:Male
Length of ownership:1 week
I upgraded my Bose earbuds and absolutely love them. The case is smaller and the earbuds fit perfectly.
Written by a customer while visiting bose.com
Customer Rating
5
Great features for the design
on October 11, 2024
Posted by: Br
Gender:Male
Length of ownership:1 month
It has been better than I thought it would be. I would definitely recommend it to anyone who wants to drown outside noise.
Written by a customer while visiting bose.com
Customer Rating
5
Love the new version. Works great.
on October 11, 2024
Posted by: PJ
Gender:Female
Length of ownership:1 month
This is my 2nd version of Bose earbuds. Love them. The noise cancellation works great. The fins fit better in my ears than previous versions. The battery lasts much longer. Very happy with them.
Written by a customer while visiting bose.com
Customer Rating
2
Fit is bad
on October 11, 2024
Posted by: MoBe
Gender:Female
Length of ownership:1 month
Good sound but they don’t stay in my ears. I literally have to sit and stay completely still or they fall out
Response from bose.comBy Customer support, October 14, 2024
Hello, I'm glad to hear that you are enjoying the sound quality of the QC earbuds. We have a support article that can help with finding the perfect fit for your earbuds, you can view this article here: https://bose.life/405pnGm. Should you need additional support, please feel free to contact our technical support teams, who will be more than happy to assist you: https://bose.life/3rykPZR.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
3
Like the buds
on October 10, 2024
Posted by: Larry the DJ
Bought these based on prior experience with 25 years of other Bose products, like the feel, sound of the buds Bud would have liked to have at least a quick guide to get the buds up and working with my Bluetooth devices. Case in point, I did not know you had to load the Bose app to control the functions, such as volume up volume down on each of the earbuds and assumed right earbud was volume up, and left earbud was volume down. Had to go onto this out. Bose needs to do a better job and providing self instruction videos on their website for new and old products alike.
Response from bose.comBy Customer Support, October 11, 2024
Thank you for sharing your thoughts with us. We're thrilled to hear that you like the feel and sound of the earbuds, especially considering your long history with Bose products. We understand how important it is to have easy-to-follow guidance, especially when it comes to using features like volume control. If you have any questions or need further assistance, please feel free to reach out to our team directly!
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com