Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.4
(955 Reviews)
Rating breakdown 955 reviews
5 Stars
651
4 Stars
130
3 Stars
76
2 Stars
54
1 Star
44
Customer Reviews for Bose - Refurbished Excellent - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
2
on November 7, 2024
Posted by: Terri
Gender:Female
Length of ownership:1 month
They don't stay in your ear and when talk on the phone the other person can't hear me.
Written by a customer while visiting bose.com
Customer Rating
4
Very nice earbuds
on November 5, 2024
Posted by: Man of steel
Gender:Male
Length of ownership:1 month
I think these earbuds are great, great sound quality, great fit and very good noise cancelation. I was just disappointed that I could not trade in my old pair to get these. I am a loyal Bose fan, have been for years, that's why I was so disappointed they would not except trade ins for this product.
Written by a customer while visiting bose.com
Customer Rating
4
Voice control problem
on November 4, 2024
Posted by: Help
The earbuds are working very well. However, the voice control doesn't stay active very long. This option is the reason I went with this version of earbuds. Not sure if it is the app having problems or the earbuds. Please advise me on what I can do, I need this option for when I'm working.
Written by a customer while visiting bose.com
Customer Rating
5
Great Sound
on November 1, 2024
Posted by: Skillz
Gender:Male
Length of ownership:1 month
I love these Bose ear buds great sound. And reasonable priced
Written by a customer while visiting bose.com
Customer Rating
4
on October 31, 2024
Posted by: MP
Gender:Male
Length of ownership:1 month
Works well but active noise cancelling is not good
Written by a customer while visiting bose.com
Customer Rating
2
Not for sleeping. What a shame.
on October 30, 2024
Posted by: Ix33
Gender:Female
Length of ownership:1 month
I got the earbuds close to a month ago and I am so disappointed. The first earbuds to have the noise control feature for 8 hours! That means that they can be used to sleep. And yet, they have the initial voice prompt that can't be turn off. If they move a little there is that prompt again that wakes me up time after time. What a shame. So awesome but I have to return them.
Response from bose.comBy Customer support, November 1, 2024
Hello, I am glad to hear that you are enjoying the QuietComfort earbuds. The earbuds are not designed to be used whilst sleeping. As they do not sit flush to the ear when worn, this can cause discomfort when you are laying on your side. Should you need additional support, please feel free to contact our technical support teams, who will be more than happy to assist you: https://bose.life/3rykPZR.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
very good investment
on October 29, 2024
Posted by: Ekfa
Gender:Female
Length of ownership:1 week
The sound is amazing, the noise cancellation is perfect
Written by a customer while visiting bose.com
Customer Rating
1
Sucks
on October 27, 2024
Posted by: Sorption
Gender:Male
Length of ownership:1 month
Phone calls are the worst on this. Always disconnects from my pixel 9 pro.
Response from bose.comBy Customer support, October 28, 2024
Hello, we have many troubleshooting articles on our product support webpage that can help you. For call related issues with the microphones, I'd recommend you'd view this article: https://bose.life/3UsYVmx.
If the earbuds are disconnecting from your phone, our bluetooth troubleshooting can help fix this: https://bose.life/4fmQxNu. Should you need additional support, please feel free to contact our technical support teams, who will be more than happy to assist you: https://bose.life/3rykPZR.
Liam - Customer support
If the earbuds are disconnecting from your phone, our bluetooth troubleshooting can help fix this: https://bose.life/4fmQxNu. Should you need additional support, please feel free to contact our technical support teams, who will be more than happy to assist you: https://bose.life/3rykPZR.
Liam - Customer support
Written by a customer while visiting bose.com