Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.4
(955 Reviews)
Rating breakdown 955 reviews
5 Stars
651
4 Stars
130
3 Stars
76
2 Stars
54
1 Star
44
Customer Reviews for Bose - Refurbished Excellent - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
3
Good sound but several issues
on December 8, 2024
Posted by: garyatlanta
Gender:Male
Length of ownership:1 month
Good sound but several issues:
1. I tried all sizes of tips and bands, never found a combination with good seal and secure such that the buds don't feel they're about to fall out.
2. Occasionally one side shuts down for no reason. Then I have to fumble to turn it back on.
3. Voice commands only work when the app is running.
4. ANC not all that effective. For example, when on tread mill, the noise is diminished but not nearly as much as I expected, given this is a constant, low frequency noise.
1. I tried all sizes of tips and bands, never found a combination with good seal and secure such that the buds don't feel they're about to fall out.
2. Occasionally one side shuts down for no reason. Then I have to fumble to turn it back on.
3. Voice commands only work when the app is running.
4. ANC not all that effective. For example, when on tread mill, the noise is diminished but not nearly as much as I expected, given this is a constant, low frequency noise.
Response from bose.comBy Customer Support, December 9, 2024
Hello Gary,
It's great that you enjoy the sound from the earbuds. Please make sure to retry the different combinations of ear tips and stability bands. The ear tips are there to get a good fit and seal, the stability bands are there to keep the earbuds from twisting and moving while worn. If the fit of the earbuds is poor, then this will affect ANC performance along with falling out, and may cause the in-ear detection to trigger.
Please do reach out to us as we'd love to help you with this: https://bose.life/contact
Nic - Customer Support
It's great that you enjoy the sound from the earbuds. Please make sure to retry the different combinations of ear tips and stability bands. The ear tips are there to get a good fit and seal, the stability bands are there to keep the earbuds from twisting and moving while worn. If the fit of the earbuds is poor, then this will affect ANC performance along with falling out, and may cause the in-ear detection to trigger.
Please do reach out to us as we'd love to help you with this: https://bose.life/contact
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great
on December 8, 2024
Posted by: Berna2019
Gender:Female
Length of ownership:1 month
I bought earlier this month as a birthday gift to myself . I absolutely love them.
Written by a customer while visiting bose.com
Customer Rating
5
It's Bose
on December 7, 2024
Posted by: Polishgoalie
Gender:Male
Length of ownership:1 week
Great sound Bose quality. Best sounding earbuds I've ever had.
Written by a customer while visiting bose.com
Customer Rating
5
Worth the money
on December 4, 2024
Posted by: Nate
These are awesome earbuds. The comfort and sound is beyond what I thought they would be. For almost the same price as AirPods, these are a way better product. As for the battery life, they last days without recharging. I bought a pair for my daughter who was always about AirPods, and she loves the battery life and sound quality of these over the AirPods.
Written by a customer while visiting bose.com
Customer Rating
5
I like being able to switch modes.
on November 29, 2024
Posted by: Gigi
Gender:Female
Length of ownership:1 month
I bought these about a month ago and I love them. These are my fourth pair of Bose ear buds and each is better than the last. The only drawback is they don’t have the find my feature that my sports buds did.
Written by a customer while visiting bose.com
Customer Rating
5
Sound quality
on November 29, 2024
Posted by: Toria
Been with Bose for years. I won't wear any other devices.
Written by a customer while visiting bose.com
Customer Rating
4
It doesn't pair to my ipad
on November 27, 2024
Posted by: rosangelalt
Gender:Female
Length of ownership:1 month
I bought this some weeks ago and I've surprised it doesn't pair to my ipad. I'm sad since I've tried all ways to do that but it is not work.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound quality
on November 18, 2024
Posted by: Bleatalon
I'm very happy with these earbuds. They fit nicely in my ears, they're very comfortable and they do everything they're advertised to do. The sound quality is amazing. And I love the lavender color.
Written by a customer while visiting bose.com