Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.4
(955 Reviews)
Rating breakdown 955 reviews
5 Stars
651
4 Stars
130
3 Stars
76
2 Stars
54
1 Star
44
Customer Reviews for Bose - Refurbished Excellent - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
5
Great sound!
on December 21, 2024
Posted by: Audi67
Gender:Female
Length of ownership:1 month
I’m very happy with my purchase!
Had Bose headphones before and wanted to get the new and updated models. Very satisfied.
Had Bose headphones before and wanted to get the new and updated models. Very satisfied.
Written by a customer while visiting bose.com
Customer Rating
2
on December 20, 2024
Posted by: Ab
Gender:Male
Length of ownership:1 month
Bought it a month ago, not happy with the quality.
Also, it sometimes give me a headache when I wear it for more than 30 minutes
Also, it sometimes give me a headache when I wear it for more than 30 minutes
Response from bose.comBy Global Customer Service, January 16, 2025
I'm sorry to hear you're not happy with your QuietComfort Earbuds!
You said you weren't happy with the quality of the buds. So we can learn more about this, please contact our customer support team here:
https://support.bose.com/s/get-help-landing-page?language=en_US
At the same time, we can check the fit of your earbuds; if this isn't ideal, then there's a chance that this is causing the headaches you're experiencing.
Warm regards
Fiona M. - Bose Support
You said you weren't happy with the quality of the buds. So we can learn more about this, please contact our customer support team here:
https://support.bose.com/s/get-help-landing-page?language=en_US
At the same time, we can check the fit of your earbuds; if this isn't ideal, then there's a chance that this is causing the headaches you're experiencing.
Warm regards
Fiona M. - Bose Support
Written by a customer while visiting bose.com
Customer Rating
5
Great features on Bose app
on December 20, 2024
Posted by: Tony
Purchased these Earbuds a couple of weeks ago and I love them ,this is my fourth pair of Bose products and I just love the Bose sound.
Written by a customer while visiting bose.com
Customer Rating
5
Great!!
on December 19, 2024
Posted by: CEH
Very pleased with product. Excellent sound and controls. They fit perfectly.
Written by a customer while visiting bose.com
Customer Rating
5
Great Product
on December 18, 2024
Posted by: HawkeyeKMS
Gender:Male
Length of ownership:1 week
Bought this for my boss or Xmas -- she loved them so much I bought another set for myself as well as a gift for a family member.
Written by a customer while visiting bose.com
Customer Rating
4
Tough fit well but I have never heard them.
on December 18, 2024
Posted by: Chris12
Length of ownership:1 month
I bought them a month ago just got my new phone so if you're not running 10 on your phone app. wont download found out the hard way My son loves them thinking about getting set for myself.
Written by a customer while visiting bose.com
Customer Rating
5
way to go
on December 18, 2024
Posted by: Weed
Great quality product. Better than I had thought. I like them better than my Apple AirPods
Written by a customer while visiting bose.com
Customer Rating
3
Make a better battery life
on December 18, 2024
Posted by: Jayrome71
Gender:Male
Length of ownership:1 month
I purchased these about a month ago, they are exactly as advertised. The only issue i have is they don't last very long(battery life)
Response from bose.comBy Global Customer Service, January 16, 2025
Hi Jayrome, thanks for your review! I'm glad you like your QuietComfort Earbuds apart from their battery performance.
The earbuds will last up to 9 hours on their own, however a fully-charged charging case will charge the buds 2.5 times (up to 31.5 hours of use time), making sure your buds stay topped up. In addition, a quick 20-minute charge will power the earbuds for up to 3 hours, in case you need them in a hurry.
I hope this information is helpful!
Warm regards
Fiona M. - Bose Customer Support
The earbuds will last up to 9 hours on their own, however a fully-charged charging case will charge the buds 2.5 times (up to 31.5 hours of use time), making sure your buds stay topped up. In addition, a quick 20-minute charge will power the earbuds for up to 3 hours, in case you need them in a hurry.
I hope this information is helpful!
Warm regards
Fiona M. - Bose Customer Support
Written by a customer while visiting bose.com