Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker, Programmable PerfecTemp Glass Carafe Coffee Machine with 1-4 Cup Setting, Brew Strength C - White
Average customer rating
4.6
(8,225 Reviews)
Rating breakdown 8,225 reviews
5 Stars
6,014
4 Stars
1,384
3 Stars
454
2 Stars
193
1 Star
180
92%of customers recommend this product.
(
5,941 out of
6,469)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker, Programmable PerfecTemp Glass Carafe Coffee Machine with 1-4 Cup Setting, Brew Strength C - White
Posted by: Anonymous
Verified Purchase:Yes
Cuisinart used to mean quality you could trust. Not my experience recently. The hot plate on this coffee maker was defective. When I put carafe on the hot plate it did not slide in smoothly. After brewing there was a "powdery" residual left on the hot plate. It kept getting worse whenever the glass carafe was replaced and the hot plate looked scratched. After the 3rd try, I believed it would just keep getting more damaged. I returned product. Will not purchase Cuisinart again.
Response from cuisinart.comBy Cuisinart, November 12, 2025
We’re very sorry to hear about the issues you experienced with your Cuisinart® 14-Cup Programmable Coffeemaker (DCC-3200NAS) and we understand how frustrating this must have been. We appreciate you sharing your feedback, and we will pass your comments along to our product team as we continually work to improve our products.
Written by a customer while visiting cuisinart.com
Posted by: Srdono
Gender:Male
Verified Purchase:Yes
Like this coffeemaker, works fine, coffee comes out great. It’s very easy to use. Fill press the button and the brewing process begins. Low beep when the brewing process ends. My one downside is the carafe , not sure if it is the top or the pot the coffee spills as you reach the bottom of the pot
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: George D D
Gender:Male
Verified Purchase:Yes
Works great! I’m happy with my purchase.. I wouldn’t buy something different.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Disappointed
on November 6, 2025
Posted by: SusieQ89
Not even 2 years old and it smoked. Disappointed. Why oh why
Response from cuisinart.comBy Cuisinart, November 12, 2025
We’re very sorry to hear about the issue with your Cuisinart® 14-Cup Programmable Coffeemaker (DCC-3200NAS). Please discontinue use immediately for safety. For assistance with replacement options or troubleshooting, please call our Consumer Service Team at 1-800-726-0190 and reference ticket #8900423467. Thank you for letting us know about your experience — your feedback helps us continue to improve our products.
Written by a customer while visiting cuisinart.com
Posted by: Sad Coffee Drinker
Verified Purchase:Yes
We are so disappointed with this! For a 14-cup coffee maker, any time we attempt to make more than 8 cups the grounds overflow and make a mess. We even received a new drip basket, same problem
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, November 6, 2025
We’re sorry to hear about the overflow issue — we understand how frustrating that can be. For best results, we recommend filling the coffee maker with no more than 8 cups at a time to prevent grounds from spilling over and also make sure you're only using one filter at a time. We appreciate your feedback and will share it with our team to help improve future designs, and our Customer Service team is always happy to assist at 1-800-726-0190. Please reference ticket 8900418051 should you decided to contact us.
Written by a customer while visiting cuisinart.com
Posted by: SusieSW
Gender:Female
Verified Purchase:Yes
This was my first *real* coffee maker after years of using k-cups. It's so easy and makes a perfect brew every time. I also love that it is sleek and doesn't look like another clunky appliance on my countertop.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Chuck in NC
Gender:Male
Verified Purchase:Yes
This is our second identical one. Loved the first but eventually wore it out over many years. Didn’t even consider anything else.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Allen.H
Verified Purchase:Yes
Has all the necessary features, looks great, and makes great coffee!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com