Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker, Programmable PerfecTemp Glass Carafe Coffee Machine with 1-4 Cup Setting, Brew Strength C - White
Average customer rating
4.6 out of 5
4.6
(8,225 Reviews)
Open Ratings Snapshot
Rating breakdown 8,225 reviews
5 Stars
6,014
4 Stars
1,384
3 Stars
454
2 Stars
193
1 Star
180
92%of customers recommend this product. 
(
5,941 out of 6,469
)
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Customer Reviews for Cuisinart - 14-Cup Coffee Maker, Programmable PerfecTemp Glass Carafe Coffee Machine with 1-4 Cup Setting, Brew Strength C - White
Customer Rating
1 out of 5
1
Rusting heat plate! Finish flaking
on October 6, 2025
Posted by: M. Monnot
Gender:Female
This coffee maker was our second in 20 years. The first one lasted 15. The second one has started to rust on the heating plate in the last 3-4 years. The finish on that the coffee maker handle is also not holding up. I’m so disappointed. We were dedicated Cuisinart customers… now we are sad that the quality seems to have gone downhill.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, October 7, 2025
Hello-

We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900389989. If you email us, please use the subject line ‘Cuisinart Review’.

Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
PerfecTemp 14-cup Programmable Coffeemaker
on October 6, 2025
Posted by: 64Chris
Gender:Male
Verified Purchase:Yes
We have had a grind & brew for many years and finally decided to get a new coffee maker.
The Cuisinart model served us well so we bought another without the grind feature as we found a great sale on it! Makes great coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Coffee
on October 6, 2025
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Great coffee maker— easy to use. I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Great update
on October 6, 2025
Posted by: craigta
Verified Purchase:Yes
Smaller than my previous model fits great. Setup was easy
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Excellent drip coffee
on October 6, 2025
Posted by: Sean123
Gender:Male
Verified Purchase:Yes
We love coffee and make it everyday. The DCC 3200 makes delicious coffee and it’s easy to use and clean. It has also been very reliable. I recommend it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Perfect coffee pot
on October 5, 2025
Posted by: Chapin
Gender:Female
Verified Purchase:Yes
I have been purchasing this exact coffee maker for years and love it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
Great tasting coffee
on October 5, 2025
Posted by: Art II
Gender:Male
Verified Purchase:Yes
We've had the coffee maker for a little over a month. Really like the options provided so far, temperature of the coffee, timer, filter or basket. Make great tasting coffee. Can't speak to the longevity or durability at this time.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Phenomenal
on October 4, 2025
Posted by: Maverick Top Gun
Gender:Male
Verified Purchase:Yes
Outstanding coffee maker as I highly recommend to anyone!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
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