Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(7,788 Reviews)
Open Ratings Snapshot
Rating breakdown 7,788 reviews
5 Stars
6,375
4 Stars
1,047
3 Stars
207
2 Stars
56
1 Star
103
86%of customers recommend this product. 
(
653 out of 757
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Love this phone
on August 12, 2025
Posted by: Sugaloaf
[This review was collected as part of a promotion.] Galaxi ai is awesome. Searches for everything u ask it. Love how phone is light and thin. Great features. Bigger and better screen
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 12, 2025
Thank you for your wonderful review of the Galaxy Z Fold7! It’s awesome to see that you love the sleek design and impressive features it provides. The larger, high-quality screen really makes a difference when multitasking or when you're just enjoying your favorite content. With Galaxy AI, you have a user-friendly assistant that boosts your productivity in exciting ways. Through natural conversation, Galaxy AI helps you get things done seamlessly, meeting you wherever you are. Talking to Gemini opens up new possibilities! Whether you need real-time information or want to share moments through the camera. It’s all about providing personalized services that cater to your unique lifestyle. We hope you continue to enjoy exploring everything the Galaxy Z Fold7 and Galaxy AI have to offer! If you need any assistance or have any concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Device
on August 12, 2025
Posted by: BMAN1104
[This review was collected as part of a promotion.] Samsung knocked it out of the park this year with the big redesign. The battery is better, feels better in the hand, love this device. Galaxy AI takes it to the next level on what you can do from the palm of your hand
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 12, 2025
Thank you for your great review of the Galaxy Z Fold7, BMAN1104! It’s reassuring to see that you appreciate the new design and improved battery life. The battery on the Galaxy Z Fold7 is 4400 mAh, and with software enhancements thanks to our powerful Snapdragon® 8 Elite processor, it can last all day long, giving you hours and hours of playback time. Galaxy AI truly enhances your creative process with features like Photo Assist and Writing Assist, making it easier to express your ideas. Audio Eraser, Auto Trim, and Generative Edit allow for seamless editing and creation, making everything feel natural. We’re glad you’re exploring these tools to bring your ideas to life! If you have any questions or concerns at all, please be sure to reach out to us at Samsung Support. Thank you for being part of the Samsung family! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
WOW Factor of 10!
on August 12, 2025
Posted by: CraterHopper
from Long Beach, CA
Expertise:Expert
I had given up on Samsung after I bought the Fold 4, looked at it after a couple of months and decided it was the first phone I have ever hated (and I've had a LOT of phone). The Fold 7 fixes every single thing I had problems with: the clunkiness of if, the narrow cover screen, the weight of the thing. I got the Fold 7 in the Mint color, and just cannot stop pulling it out of my pocket to marvel at its thinness and gawk at it in various lighting, it's almost ethereal. Zippy, great photos, fits in my pocket and I don't even notice it. Glad they ditched the stylus, so worth it to get this form factor. Samsung finally upped their game this time around and I am so pleased I bought back into the ecosystem with a Watch 8 and a Tab 10+. Happy to be back!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 12, 2025
Thank you so much for sharing your experience with the Galaxy Z Fold7! It’s great to see that you’re now loving the Fold, especially with your other Samsung devices like the Galaxy Watch and Galaxy Tab. The seamless integration between the Z Fold7 and your Galaxy ecosystem is designed to enhance everything from multitasking to media consumption. We designed the Z Fold7 to work with your existing devices, allowing you to switch between tasks and stay connected without missing a beat. We appreciate your support and are excited for you to continue exploring all the features your Z Fold7 has to offer. If you have any more thoughts or need assistance with anything at all, we’re always here to help at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is awesome!
on August 12, 2025
Posted by: Samsung4ever
[This review was collected as part of a promotion.] I love my new Z Fold 7. I upgraded from my Z Fold 5. I like how incredibly thin and light this new Fold looks and feels. Not to mention the larger displays on the cover and main screens. I use my Fold 7 to watch movies, football games, and play games the most. I like the new 200 mega pixel main camera sensor. It takes sharp photos and vibrant videos. Although the battery capacity didn't increase. I'm getting a little bit better battery life each day. Plus, with the new processor everything that I do is super fast! I use the Galaxy AI features to edit my photos and translate languages with interpreter. Gemini Live is a cool feature to use when I need some information or advice. The Now Brief is a really cool feature to give me a breakdown of useful information that I can use throughout the day. My only complaints are the removal of the S Pen because I used that all of the time on my Z Fold 5 and I prefer the under screen camera on the main screen so I can watch movies and games without the hole punch distracting me and it looked way better without it. Ultimately, I'm very pleased with the Galaxy Z Fold 7! I would definitely recommend this phone as an good upgrade or even to switch from Apple!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on August 12, 2025
Posted by: Nemasis
[This review was collected as part of a promotion.] Like my Fold 6, I use my Fold 7 for video recording my band to upload on YouTube. It works very well. I am pleasantly surprised how the phone automatically sets the levels so there's no over dubbing. The camera quality is excellent and rivals many expensive SLR cameras. Audio streaming is very good and Bluetooth compatibility is great. Gaming is excellent. I experienced no lag time. Battery longevity is good. My only complaint is no S pen support. But in fairness, I didn't use it that much anyway. AI technology is very good and easy to use.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 12, 2025
Thank you for sharing your experience with the Galaxy Z Fold7, Nemasis! It’s great to see that it has been a game-changer for your band’s video recordings on YouTube. The automatic level adjustments are designed to make your recording process smoother and ensure great sound without any overdubbing. We’re also glad you’ve noticed the exceptional camera quality this phone provides. While the S Pen is a valuable part of the Galaxy lineup, our priority with this latest iteration was to deliver the lightest and thinnest Galaxy Z series experience yet, focusing on maximizing portability for this generation. Thank you again for your insights. We’re excited to support you as you continue your creative journey with the Galaxy Z Fold7! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Z Fold 7 from iPhone
on August 12, 2025
Posted by: SwitchingFromiPhoneUser
[This review was collected as part of a promotion.] In the process of switching from iphone to samsung. Process is so far not too bad. Love the fold 7 and the ability to use the bigger screen. Feel like apps will get better utilizing the bigger screen.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Bigger and lighter than the fold 6
on August 12, 2025
Posted by: Nickname
[This review was collected as part of a promotion.] The fold 7 can be used as a phone or a tablet. Similar speed and functions to the galaxy s25 ultra. Editing photos with galaxy ai is a breeze in tablet mode.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 12, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! It’s awesome to see that you’re enjoying the versatility of using it as both a phone and a tablet. The speed and performance of our devices are components that we always focus on improving. With Photo Assist, you can see the difference through side-by-side previews, making it simpler to choose the perfect shot. Plus, when you’re in busy locations, the Generative Edit feature helps you maintain focus. Just circle and hold the object you want to adjust to move, erase, or enlarge it, and easily fill in the backgrounds. We hope you continue to enjoy exploring all the innovative features your Z Fold7 has to offer! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
All of the improvements I wanted with only one dow
on August 12, 2025
Posted by: TheBeerMando
[This review was collected as part of a promotion.] So this is the third z-fold phone I have had. My first was the z-fold 3 and I just traded in the z-fold 5. Both of those previous phones are like bricks compared to the Z-fold 7. The cover screen is so usable sometimes I forget that it actually opens into a bigger screen. It's also lighter, easier to put in my pocket, and I fumble with it less. I have yet to drop it. The phone loses a star because they removed the s-pens functionality. This was an important feature to me and it's why I started buying the Z-fold Series in the first place. I also can't seem to get more than around 12 hours of battery life despite the whole more efficient processor claims.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, August 12, 2025
Thank you so much for sharing your experience with the Galaxy Z Fold7. It’s great to see that you find the device lighter and more convenient, especially in terms of pocketability. The cover screen was designed to make it easier to use, and it’s great to know that it has had a positive impact on your experience. Regarding the S Pen availability, we understand how important that feature was. While the S Pen remains a valued part of our Galaxy lineup, our focus with the Z Fold7 was on delivering the lightest and thinnest design. We prioritized portability in this iteration, which was a key consideration for enhancing the user experience. Your insights on battery life are appreciated, and we continually work to improve performance. Be sure to check out the links attached for options to help increase your phone's battery life. Thank you for taking the time to share your thoughts! If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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