Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(7,788 Reviews)
Rating breakdown 7,788 reviews
5 Stars
6,375
4 Stars
1,047
3 Stars
207
2 Stars
56
1 Star
103
86%of customers recommend this product.
(
653 out of
757)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Customer Rating
4
Great phone but fragile
on November 2, 2026
Posted by: Bdoefoe
[This review was collected as part of a promotion.] The productivity aspect of it is great. I use it in field to look at plans and edit multiple notes, files simultaneously instead of needing to go back and forth. That being said, it is a very fragile phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Why I chose the z fold 7
on November 2, 2026
Posted by: Legit123
[This review was collected as part of a promotion.] I chose the zfold 7 to expand my horizon on what a phone can do. From reading books to editing photographs the larger screen is perfect of every scenario.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Almost Perfect Folding Phone
on October 30, 2026
Posted by: Mattybabs
[This review was collected as part of a promotion.] When I was looking for something that could handle both my classes and my downtime, I chose the Galaxy Z Fold 7, and it’s been a total game-changer for my daily schedule.
As a college student, being able to multitask on one screen is huge. I use my Samsung device for school literally every day—being able to pull up a PDF on one side of the screen and take notes on the other makes studying, writing papers, and keeping track of assignments way less stressful. When I’m not doing homework, that big inner screen makes it super easy to stay organized, check emails, and manage group projects without needing to pull out a laptop.
When it comes to entertainment, the main screen is insane. I use it all the time for streaming shows, catching live sports between classes, and watching movies when I have downtime. Gaming on it feels awesome too—the extra screen real estate makes everything way more immersive whether I’m playing quick casual games or heavier titles.
As a college student, being able to multitask on one screen is huge. I use my Samsung device for school literally every day—being able to pull up a PDF on one side of the screen and take notes on the other makes studying, writing papers, and keeping track of assignments way less stressful. When I’m not doing homework, that big inner screen makes it super easy to stay organized, check emails, and manage group projects without needing to pull out a laptop.
When it comes to entertainment, the main screen is insane. I use it all the time for streaming shows, catching live sports between classes, and watching movies when I have downtime. Gaming on it feels awesome too—the extra screen real estate makes everything way more immersive whether I’m playing quick casual games or heavier titles.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on October 27, 2026
Posted by: Techie4Life
[This review was collected as part of a promotion.] I chose the z fold after seeing a coworker using one and I can honestly say that being able to open up to a bigger screen really makes it so much more usable.
I love being able to see websites and videos in a full screen mode instead of the limited phone view.
Value
4
Response from Samsung USBy R&R, October 28, 2026
Greeting Techie4Life,
We're excited to hear that you’ve chose your Galaxy Z Fold7! The large main display, versatile multitasking features, and immersive viewing experience enhance everything from browsing websites to watching videos. It’s wonderful to know that the foldable design has added a new level of convenience to your daily routine. Thank you for choosing Samsung and sharing your experience with the Galaxy!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We're excited to hear that you’ve chose your Galaxy Z Fold7! The large main display, versatile multitasking features, and immersive viewing experience enhance everything from browsing websites to watching videos. It’s wonderful to know that the foldable design has added a new level of convenience to your daily routine. Thank you for choosing Samsung and sharing your experience with the Galaxy!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This device has great versatility.
on October 26, 2026
Posted by: Misterj
[This review was collected as part of a promotion.] I chose this device cause I wanted a true phone-and-tablet hybrid that finally matches the slim, lightweight feel of a standard flagship slab phone, with the capability to be a full on laptop if I needed it to be.
Value
4
Response from Samsung USBy R&R, October 27, 2026
Hello Misterj,
Thank you for sharing your experience! We're thrilled that the Galaxy Z Fold7 delivers the versatility you were looking for. Its slim, lightweight design, expansive folding display, and powerful multitasking features make it easy to transition from everyday phone use to a more productive workspace. It's wonderful to hear that you're enjoying the flexibility of your device. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience! We're thrilled that the Galaxy Z Fold7 delivers the versatility you were looking for. Its slim, lightweight design, expansive folding display, and powerful multitasking features make it easy to transition from everyday phone use to a more productive workspace. It's wonderful to hear that you're enjoying the flexibility of your device. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Durability Issues DO NOT RECOMMEND
on October 26, 2026
Posted by: RWHIP
from Hopkinsville,KY
Expertise:Intermediate
I was very excited for this device when it came out. I purchased the device in mid-July of 2025. I did not use the center screen a lot and the phone was always treated well. All of sudden when opening the phone the center screen started to flicker and eventually stopped working. This same issue happened to a friend that also purchase the Z Fold 7. Durability is still very poor on these folding phone and the warranty should be extended for the center screen as it is no screen they fail all the time.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R, October 27, 2026
Hey RWHIP,
Thank you for sharing your experience. The Galaxy Z Fold7 features a spacious folding display, a sleek design, and versatile multitasking capabilities. We understand your concern with the inner display flickering and eventually becoming unresponsive despite careful handling. We recommend having the device evaluated through Samsung's authorized repair services to determine the appropriate next steps and available warranty options. Your feedback is valuable as Samsung continues refining the Galaxy experience. Thank you for choosing Samsung!
Screen flickering or glitching on your Samsung Galaxy device
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. The Galaxy Z Fold7 features a spacious folding display, a sleek design, and versatile multitasking capabilities. We understand your concern with the inner display flickering and eventually becoming unresponsive despite careful handling. We recommend having the device evaluated through Samsung's authorized repair services to determine the appropriate next steps and available warranty options. Your feedback is valuable as Samsung continues refining the Galaxy experience. Thank you for choosing Samsung!
Screen flickering or glitching on your Samsung Galaxy device
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
What an experience
on October 26, 2026
Posted by: Anonymous
from TX
The phone is a masterpiece, it feels great to use in all aspects. From the display, the cameras to the battery, everything is great. Apart from the obviously huge screen real estate, it excels in shooting videos, feeling light and comfortable to use and just a premium experience. If I had to pick nitpicks, the zoom on the z fold 7 is not up to par, and further, the battery should also be improved (done on the z fold 8) and the phone, due to being incredibly thin is prone to damage without a case, so please put a case on.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, October 28, 2026
Hey Ishaank Bansal,
We're excited to hear that you're enjoying your Galaxy Z Fold7! Its large main display, versatile camera system, and slim design make it a fantastic companion for capturing videos and enjoying entertainment. We also appreciate your valuable feedback regarding zoom performance and battery life. Using a compatible protective case can help ensure your device stays safe while you enjoy its sleek design. Thank you for sharing your experience with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We're excited to hear that you're enjoying your Galaxy Z Fold7! Its large main display, versatile camera system, and slim design make it a fantastic companion for capturing videos and enjoying entertainment. We also appreciate your valuable feedback regarding zoom performance and battery life. Using a compatible protective case can help ensure your device stays safe while you enjoy its sleek design. Thank you for sharing your experience with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the screens!
on October 24, 2026
Posted by: Lizzerz
[This review was collected as part of a promotion.] I love my fold. Currently using the 7, had a 4 previously. Having a normal sized phone with the option of a larger screen is so convenient. I chose the fold originally for gaming- but find myself using the larger screen for workout vids or streaming shows and podcasts more. The larger screen also makes online forms or typing so much easier. Both screens have great quality.
The phone operates fast and smooth- battery life is still most of the day after 10 months of heavy use. It rarely overheats even if I'm using while charging. I highly recommend to anyone who is on the phone alot or uses their phones for work.
Value
5
Response from Samsung USBy R&R, October 28, 2026
Hi there Lizzerz,
We are thrilled to hear that you are enjoying your Galaxy Z Fold7! Its convenient cover display, immersive main screen, and smooth multitasking capabilities make everything from gaming to streaming workout videos feel more versatile. It’s especially great to know that the battery life and performance continue to meet your daily needs. Thank you for your continued loyalty and for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are thrilled to hear that you are enjoying your Galaxy Z Fold7! Its convenient cover display, immersive main screen, and smooth multitasking capabilities make everything from gaming to streaming workout videos feel more versatile. It’s especially great to know that the battery life and performance continue to meet your daily needs. Thank you for your continued loyalty and for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US