Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(7,788 Reviews)
Rating breakdown 7,788 reviews
5 Stars
6,375
4 Stars
1,047
3 Stars
207
2 Stars
56
1 Star
103
86%of customers recommend this product.
(
653 out of
757)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Galaxy AI is a game changer.
on August 18, 2025
Posted by: SL6783
[This review was collected as part of a promotion.] I've been using my Galaxy Fold 7 and it's been an absolute pleasure. The Galaxy AI features have truly streamlined my daily routine, making tasks feel effortless. I use it constantly for work, like when I'm streaming video calls or reviewing documents. It’s also my go-to for entertainment—whether I'm catching up on a movie or gaming on the go, the experience is fantastic. The large screen is incredible for multitasking and really elevates everything I do, from planning my day to simply browsing the web.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Very slow and freezes too often
on August 18, 2025
Posted by: Ondeck2526
[This review was collected as part of a promotion.] This is the first time that I've had a galaxy phone. I am very disappointed in it. It lags another and is very slow. Freezes way too often.
Value
2
Response from Samsung USBy R&R Team, August 19, 2025
Thanks for sharing your feedback on the Galaxy Z Fold7! We want our customers to have the best experience possible, and we hate to learn that your experience hasn't gone as expected so far. We see that you may be experiencing challenges with your buds lagging and freezing. We understand that having your phone lag or freeze can be frustrating. The good news is that these situations can often be resolved without needing to send the device in for service. Simple actions such as rebooting the device and updating the software are just a couple of ways you can help prevent future freezes and crashes. Check out the link attached for options to help troubleshoot this. For any further concerns or if this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Screen is absolutely bonkers
on August 18, 2025
Posted by: Samsunglord1996
[This review was collected as part of a promotion.] For the first time, I think foldable phones have become mainstream. Samsung was able to pack a standard aspect ratio and large cover display with an 8 inch inner display. It's the perfect mix for me, personally. I'm able to do 90% of the daily talking, texting and browsing on my phones cover display. Then for any longer-form typing, media consumption, etc I open the inner display and literally have a tablet at my fingertips. The Galaxy AI features are also pretty impressive however, I'm still teaching myself a good amount of those features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great great
on August 18, 2025
Posted by: Crikcrazyy
Everything perfect and clean consistent with Kindness
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung product
on August 18, 2025
Posted by: ShesDeadlly
[This review was collected as part of a promotion.] Phone is up to date and has everything i need or want in a Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is really great
on August 18, 2025
Posted by: LucasP
[This review was collected as part of a promotion.] My phone is currently a A15 5g but I wanna get an upgrade and my phone is a bit slow but it works
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall this is an amazing product
on August 18, 2025
Posted by: Ghostb
[This review was collected as part of a promotion.] The fold 7 has been an amazing phone since I have acquired the phone and galaxy Ai had been so helpful along the way teaching me stuff about the phone I didn't know
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best foldable yet
on August 18, 2025
Posted by: Nemosiz
[This review was collected as part of a promotion.] The fold 7 is definitely the best foldable out there but the s pen needs to come back since it has a good use case on a large screen. The phone is finally thin and the front screen csn finally stand on its own. Waiting for the front screen to be a bit more broader like the ultra
Value
4
Written by a customer while visiting Samsung US