Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(7,789 Reviews)
Open Ratings Snapshot
Rating breakdown 7,789 reviews
5 Stars
6,376
4 Stars
1,047
3 Stars
207
2 Stars
56
1 Star
103
86%of customers recommend this product. 
(
653 out of 757
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
I really love Samsung products
on September 18, 2025
Posted by: 07026601178
[This review was collected as part of a promotion.] I'm using Galaxy S9 and I really love it because it works perfectly and very fast in everything I do on it"which is playing games going live on tiktok, like!"my data used to be on 24/7 ,but after I reviewed this Galaxy Z FOLD7, ONG!"I wan faint like"WIDE Camera 200PM,CPU 38% faster than Galaxy Z Fold6"Battery capacity 4400mAh watch vides up to 24hrs JESUS!"Storage 12GB/256GB"like.. I can't close my mouth after reviewing the this Galaxy Z FOLD7, nothing can stop me from using Samsung Products,I love Samsung Products with all my life 1000%
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Much better than the older models.
on September 18, 2025
Posted by: DragonKing
[This review was collected as part of a promotion.] I have been in the Z Fold family since the Fold3 and have had the ZFold 5. The 7 is a massive upgrade. The main screen is much more usable and enjoyable to use. When open, the square screen is league's above the mofe rounded one. It feels amazing in the hand. I feel like the main screen has a tendency to scratch very easily. Just being in my pocket it had a few on from short exposure to a coin or 2.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great! Thin, feels good in the hands, able to read
on September 18, 2025
Posted by: BupBup
from Alaska
Expertise:Expert
Verified Purchase:Yes
Great! Thin, feels good in the hands, able to read well on outter display
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Fold to Own
on September 18, 2025
Posted by: Vaiofreak
[This review was collected as part of a promotion.] This is the time to buy your Galaxy AI enabled Samsung Galaxy Fold7. This is a thin phone compared to previous generations and fits nicely in your hand and pocket. When you unfold it, you get a beautiful tablet to do more from streaming videos to reviewing your pictures on a crisp OLED display. It is a powerful device to do all of your every day tasks and I enjoy using it like no other phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice device, well designed
on September 18, 2025
Posted by: Jack
from Massachusetts
Expertise:Expert
Verified Purchase:Yes
Nice design, screen opens flat. So far it is great!
I would recommend this to a friend!
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Ok phone, don't worth the 2k that cost me.
on September 18, 2025
Posted by: Pottero
Verified Purchase:Yes
No big deal, I was expecting more from this phone. I hope that the phone doesn't have battery issues like the Galaxy note 7. Overheating all the time when I'm charging the phone in my car, some times the battery drains so fast.
Response from Samsung USBy R&R, September 22, 2025
Hello Pottero, Thank you for sharing your thoughts on your Galaxy Z Fold7! Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a specific temperature range in which they operate optimally. While they might feel warm under certain conditions, like charging, this doesn't affect the device's lifespan or performance. Factors that could impact the temperature include charging with a non-Samsung, incompatible, or defective charger (and USB cable). Please check out the online resource linked below to learn how to keep your device at a normal temperature. It will also address some of the battery drain issues you mentioned. We want to rekindle your excitement for your Galaxy Z Fold7—if you have any other questions or concerns, please contact our Samsung Support Team. Thank you for your feedback; we’re happy to have you as part of the Samsung community. Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Ratios are not just right for me
on September 18, 2025
Posted by: Sammy
from Seattle Wa
Expertise:Intermediate
Verified Purchase:Yes
As a s24U user the inner screen is nice but the ratios are not yet optimized for apps i use and the outer screen is too small for my liking.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 18, 2025
It's great to hear from you, Sammy! Thank you for sharing your thoughts about the Galaxy Z Fold7! We completely understand your feedback regarding the screen ratios and appreciate you bringing it to our attention. We’re always working to improve the experience, and keeping your apps updated is key to getting the best functionality. We want to highlight that while the screens are larger, the Galaxy Z Fold7 is designed to be more portable than ever, both when folded and unfolded. It’s been slimmed down significantly, measuring just 4.2 mm thick when unfolded and 8.9 mm when folded, making it roughly 25% slimmer than the Galaxy Z Fold6. The new 21:9 aspect ratio on the cover screen is intended to provide a more natural typing experience and enhance your overall productivity. If you have any concerns or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the new ZFold 7. Worth the upgrade this time.
on September 18, 2025
Posted by: ArmyBoat
[This review was collected as part of a promotion.] Love the size, AI integration, and long battery life. Worth the upgrade.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 18, 2025
Thank you so much for sharing your thoughts on the Galaxy Z Fold7! We're elated to see that you love the size, AI integration, and long battery life. The most advanced Snapdragon mobile processor powers the Galaxy Z Fold7, customized specifically for Galaxy, enhancing performance across all your tasks, whether it’s utilizing AI, multitasking, or capturing stunning videos. Your feedback about the upgrade being worth it means a lot to us, and we’re glad to know you're enjoying the new features. If you ever have any questions or need assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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